Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Solitics
solitics.com
Solitics is a customer engagement platform that integrates data to enhance marketing strategies, allowing businesses to manage customer interactions effectively.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Requesty
requesty.ai
Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.
Alchemer
alchemer.com
Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Apex
apexscore.ai
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Ender Turing
enderturing.com
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Staircase AI
staircase.ai
Staircase AI analyzes customer interactions to provide insights on health, sentiment, and engagement, helping companies enhance relationships and reduce churn.
Featurebase
featurebase.app
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Alida
alida.com
Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.
Chargebee
chargebee.com
Chargebee is a subscription billing and revenue management platform that automates recurring billing, subscription management, and analytics for businesses.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
UserVoice
uservoice.com
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
HappyOrNot
happy-or-not.com
The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.
Zeda.io
zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Sprig
sprig.com
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Player XP
playerxp.io
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
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