SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Planhat
planhat.com
Planhat is a customer success platform that centralizes customer data, automates workflows, and optimizes customer engagement to improve retention and performance.
Catalyst
catalyst.io
Catalyst is a platform that enhances customer experience and growth through automations, data integration, and workflows, focusing on customer retention and insights.
Alchemer
alchemer.com
Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Paddle
paddle.com
Paddle simplifies payment processing, tax management, and subscription services for SaaS businesses, handling transactions, fraud protection, and customer interactions.
Relative Insight
relativeinsight.com
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Apex
apexscore.ai
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Akita
akitaapp.com
Akita is a Customer Success Management platform that tracks customer interactions, monitors customer health, automates tasks, and provides analytics for improved retention.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Luminoso
luminoso.com
Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
Skeepers
octoly.com
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
Player XP
playerxp.io
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
UserVoice
uservoice.com
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
HappyOrNot
happy-or-not.com
The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.
Insight7
insight7.io
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Commerce.AI
commerce.ai
Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.
Alida
alida.com
Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.
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