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Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
Luminoso Technologies, Inc. - born out of the MIT Media Lab – offers the only cloud-based Natural Language Understanding platform for text analytics – supporting natively 15 languages.
The Luminoso platform allows organizations to drive better business outcomes by analyzing feedback, sentiments, and unintended biases of the broadest set of constituencies to glean insights within the Voice of the Customer, the Voice of the Employee, and the Voice of your Industry. With Luminoso, organizations can understand the essential stories that drive their businesses.
Powered by advanced machine learning, its platform goes beyond surface-level understanding by understanding language as well as a human down to the sutble nuances. It uncovers hidden patterns, sentiments, and biases, empowering organizations to make data-driven decisions with confidence.
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