Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Syncly
syncly.app
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Playvox
playvox.com
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Sprig
sprig.com
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Staircase AI
staircase.ai
Staircase AI analyzes customer interactions to provide insights on health, sentiment, and engagement, helping companies enhance relationships and reduce churn.
Ender Turing
enderturing.com
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
FeedNotch
feednotch.com
FeedNotch is a tool for software teams to collect, organize, and analyze user feedback, facilitating collaboration on product improvements directly within their application.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Eclipse AI
eclipse-ai.com
Eclipse AI analyzes customer interaction data to predict churn and provides insights to improve retention and revenue.
Enthu.ai
enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
Kapiche
kapiche.com
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Survicate
survicate.com
Survicate is survey software for collecting customer feedback across channels, measuring satisfaction, and analyzing insights to improve products and services.
Frame AI
frame.ai
Frame AI helps companies analyze complex data through workflow triggers, enabling proactive risk management and revenue opportunities from unstructured data.
zenloop
zenloop.com
zenloop is a SaaS platform that collects and analyzes customer feedback to improve satisfaction and retention, integrating with various business tools.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Upland Rant & Rave
uplandsoftware.com
Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.
Caplena
caplena.com
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Gainsight CS
gainsight.com
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Supahub
supahub.com
Supahub is a free platform for collecting, managing, and prioritizing customer feedback and feature requests in a centralized way.
Zeda.io
zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Totango
totango.com
Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.
OnRamp
onramp.us
OnRamp is an onboarding software that simplifies and streamlines customer onboarding processes through dynamic action plans and tracking.
RevSetter
revsetter.com
RevSetter is a data-driven platform designed to enhance customer success and revenue management through automated workflows and analytics.
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