Top CustomerSure Alternatives

Salesforce

Salesforce

salesforce.com

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Zendesk

Zendesk

zendesk.com

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Freshdesk

Freshdesk

freshdesk.com

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Hotjar

Hotjar

hotjar.com

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Qualtrics

Qualtrics

qualtrics.com

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

UserTesting

UserTesting

usertesting.com

UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.

JustCall

JustCall

justcall.io

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

BirdEye

BirdEye

birdeye.com

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Dialpad

Dialpad

dialpad.com

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

Dovetail

Dovetail

dovetail.com

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

SurveyMonkey

SurveyMonkey

surveymonkey.com

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Five9

Five9

five9.com

Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.

Balto

Balto

balto.ai

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Sprinklr

Sprinklr

sprinklr.com

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Cloudtalk

Cloudtalk

cloudtalk.com

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

UpdateAI

UpdateAI

update.ai

UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.

Vitally

Vitally

vitally.io

Vitally is a customer success platform that integrates real-time data and automates workflows to help teams manage customer relationships effectively.

Pendo

Pendo

pendo.io

Pendo is a product experience platform that helps teams understand user behavior, implement in-app guidance, and collect feedback to enhance software experiences.

Requesty

Requesty

requesty.ai

Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.

QuestionPro

QuestionPro

questionpro.com

QuestionPro is an online survey software for creating, distributing, and analyzing surveys, polls, and quizzes, offering various templates and offline data collection.

Experience.com

Experience.com

experience.com

Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.

Perspective

Perspective

getperspective.ai

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

ReflexAI

ReflexAI

reflexai.com

ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.

Emplifi

Emplifi

emplifi.io

Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.

Hiya

Hiya

hiya.com

Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.

CallFinder

CallFinder

mycallfinder.com

CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.

Planhat

Planhat

planhat.com

Planhat is a customer success platform that centralizes customer data, automates workflows, and optimizes customer engagement to improve retention and performance.

DialedIn

DialedIn

getdialedin.com

DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.

Alchemer

Alchemer

alchemer.com

Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.

featureOS

featureOS

featureos.app

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

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