Top CustomerSure Alternatives

Salesforce

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Zendesk

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Freshdesk

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Qualtrics

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

UserTesting

UserTesting

UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.

Hotjar

Hotjar

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Dialpad

Dialpad

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

Requesty

Requesty

Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.

JustCall

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Dovetail

Dovetail

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

DialedIn

DialedIn

DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.

Experience.com

Experience.com

Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.

SurveyMonkey

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Perspective

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

CallFinder

CallFinder

CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.

QuestionPro

QuestionPro

QuestionPro is an online survey software for creating, distributing, and analyzing surveys, polls, and quizzes, offering various templates and offline data collection.

featureOS

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

Cloudtalk

Cloudtalk

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

BirdEye

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Solitics

Solitics

Solitics is a customer engagement platform that integrates data to enhance marketing strategies, allowing businesses to manage customer interactions effectively.

Five9

Five9

Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.

Balto

Balto

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Reptrics

Reptrics

Reptrics is a customer success software for B2B SaaS, helping teams manage onboarding, renewals, and reduce churn through automated workflows and data insights.

Hiya

Hiya

Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.

SMG

SMG

SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.

Vitally

Vitally

Vitally is a customer success platform that integrates real-time data and automates workflows to help teams manage customer relationships effectively.

MaestroQA

MaestroQA

MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.

Forsta

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

ReflexAI

ReflexAI

ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.

Dolphin AI

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

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