Top Idiomatic Alternatives

Salesforce

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Verizon

Verizon

The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.

Zoho Desk

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Zendesk

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Guru

Guru

Guru is a knowledge management platform that integrates with existing tools, allowing teams to access, share, and manage organizational knowledge seamlessly.

Qualtrics

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

Hotjar

Hotjar

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Dialpad

Dialpad

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

Requesty

Requesty

Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.

Zammad

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

SurveyMonkey

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Knowmax

Knowmax

Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service

Stonly

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

Perspective

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

BirdEye

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

featureOS

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

SMG

SMG

SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.

Forsta

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

Dolphin AI

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

SurveySparrow

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

ProProfs

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Talkdesk

Talkdesk

Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.

DeepTalk

DeepTalk

DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.

Luminoso

Luminoso

Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.

Document360

Document360

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

DevRev

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

Relative Insight

Relative Insight

Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.

Sprinklr

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

500apps

500apps

CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.

NICE inContact

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

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