Page 14 - Top NICE inContact Alternatives

Tegsoft

Tegsoft

tegsoft.com

Tegsoft is a contact center solution providing omnichannel customer management via phone, chat, email, and social media, with a CRM for personalized service.

XCALLY

XCALLY

xcally.com

XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.

Gradwell Wave

Gradwell Wave

gradwell.com

Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.

Hoiio

Hoiio

hoiio.com

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

IVR GURU

IVR GURU

ivrguru.com

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

UserEcho

UserEcho

userecho.com

UserEcho is a customer support software that combines helpdesk, knowledge base, live chat, and feedback forum to manage customer interactions effectively.

Hornbill

Hornbill

hornbill.com

Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.

KnowledgeOwl

KnowledgeOwl

knowledgeowl.com

KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.

PushEngage

PushEngage

pushengage.com

PushEngage is a web push notification platform that helps businesses engage customers through targeted notifications across devices, with features like segmentation and analytics.

Sarv.com

Sarv.com

sarv.com

Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.

Locobuzz

Locobuzz

locobuzz.com

Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.

ZaiConversations

ZaiConversations

zailab.com

ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.

Pypestream

Pypestream

pypestream.com

Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.

Fyno

Fyno

fyno.io

Fyno is a communication platform that consolidates customer interactions across channels, allowing minimal-code management and integration with various tools.

CallMiner

CallMiner

callminer.com

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

next4biz

next4biz

next4biz.com

next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.

ViaDialog

ViaDialog

viadialog.com

ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.

Sharpen

Sharpen

sharpencx.com

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

MCube

MCube

mcube.com

MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.

Hippo

Hippo

jungleworks.com

Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.

Thena

Thena

thena.ai

Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.

Ingeniux

Ingeniux

ingeniux.com

Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.

Alendei

Alendei

alendei.com

Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.

Engagespot

Engagespot

engagespot.co

Engagespot is a unified platform that allows developers to integrate and manage multi-channel notifications via a single API.

giosg

giosg

giosg.com

Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.

Desku

Desku

desku.io

Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.

Worktual

Worktual

worktual.co.uk

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

EverHelp

EverHelp

ever-help.com

EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.

Graphlogic

Graphlogic

graphlogic.ai

Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.

SPEEQO

SPEEQO

speeqo.com

SPEEQO analyzes speech and emotions to provide insights into user experiences.

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