Resolve247

Resolve247 is an AI-powered chatbot platform designed to provide instantaneous customer support. The chatbot is trained on the user's website or knowledge base, providing quick, accurate responses to customer queries around the clock, thereby reducing the volume of support tickets. The tool works by integrating with an existing support ticket system, and it automatically feeds repetitive questions to the AI chatbot to respond. Leveraging your existing documentation, the chatbot provides links to relevant source material with each answer and can automatically include manual responses into its knowledge base. Customizability options allow the appearance to match your brand and blend into your website's color scheme. Other features include automatic translation, allowing the chatbot to respond in the language it is spoken to, and an option for human contact messages to be sent to your preferred email within your ticketing system. In terms of setup, it requires adding a single line of code to your website/knowledgebase for implementation. The onboarding process is straightforward, and assistance during setup is available.