eesel AI

eesel AI is an AI-powered knowledge assistant designed to enhance customer support by automating response generation based on your company’s existing help documents, internal guides, and past tickets. It integrates seamlessly with platforms like Front and enables teams to deliver accurate, on-brand replies across multiple languages without complex workflows or manual translation.

The app leverages advanced natural language processing powered by ChatGPT to understand customer inquiries and draft replies that reflect your brand’s tone and terminology in over 80 languages. Its multilingual capabilities go beyond simple auto-translation by using your own content as a source, ensuring responses feel natural, human, and contextually accurate. eesel AI supports rapid deployment with an intuitive no-code workflow builder, allowing non-technical teams to set up and customize automations efficiently within under two weeks.

Key features include multilingual support without separate translation tools, integration with popular knowledge bases and support platforms, AI-driven message drafting, and task management to track and assign action items directly from conversations. By integrating your knowledge base and ticket history, eesel AI continually learns to improve response quality, helping streamline customer service processes while preserving consistency and brand voice.

This solution is suited for businesses seeking to scale global support by providing effective communication in multiple languages and automating routine replies without sacrificing personalization or accuracy. Its combination of AI understanding and on-brand content utilization positions eesel AI as a practical tool for customer service teams aiming to improve efficiency and multilingual reach.

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Website: eesel.ai

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