Recontact

Recontact makes client management easy and delightful by providing an AI sidekick who just understands all the information like you would and follows up with your clients in a personalized way. Recontact is an AI-powered tool designed to derive insights from customer calls by identifying patterns of user responses. It allows teams to convert conversations from customer calls into well-structured documents rather than just summaries. Recontact now supports intelligence to help you custom defined topics and questions - and track them across multiple client calls - to connect the dots and make great customer-obsessed prodcts The tool has the ability to process calls from various platforms including Google Meet, Zoom, Microsoft Teams, and Fireflies, among others, and translate that information into organized reports for further analysis.