Collectif

Collectif is an AI User Research Software primarily designed for SaaS businesses. It is a tool that transforms diverse data types such as Support tickets, Sales calls, Feedback, and more into actionable insights to help in decision-making processes related to Product Development and Growth. By connecting tools used across the company, it turns all customer interactions into a stream of insights which provide comprehensive evidence for product roadmaps, usability testing, gap identification, and crafting effective marketing messages. Collectif offers efficiency in qualitative data analysis and user research because it automatically generates transcripts, topic & sentiment labels, summaries, and insights from data. With this tool, users can ask specific questions, selecting topic and time frame, and quickly get well-grounded answers supported by direct evidences. Collectif deals with data fragmentation across different tools and teams, providing an all-in-one platform where all relevant data resources can be found, notes can be taken, comments made and information shared. It fosters a deeper understanding of customer needs, better decision making, and a stronger customer-centric culture.