Page 21 - Top Genesys Cloud Alternatives

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Collab

Collab

collab.com

Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

DialOnce

DialOnce

dialonce.ai

DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Swiftsell

Swiftsell

swiftsell.biz

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

BotSpice

BotSpice

botspice.com

BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.

Codar.io

Codar.io

codar.io

Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.

Noodle Factory

Noodle Factory

noodlefactory.ai

Noodle Factory provides AI-driven tutoring, exam prep, and assessment management for educators, enabling personalized student interactions and saving time.

TxtCart

TxtCart

txtcartapp.com

TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.

Lang.ai US

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Alltius

Alltius

alltius.ai

Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.

Supervity

Supervity

supervity.ai

Supervity is a no-code platform that enables users to automate tasks and share knowledge using AI agents, enhancing business processes and productivity across various industries.

Laiye

Laiye

laiye.com

Laiye is a platform that integrates tools for digital tasks, such as automation and AI, to optimize business processes and improve efficiency.

Sociocs

Sociocs

sociocs.com

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

NotificationAPI

NotificationAPI

notificationapi.com

NotificationAPI enables easy implementation and management of notifications (email, in-app) across platforms, supporting various notification types and formats.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

AiSDR

AiSDR

aisdr.com

AiSDR automates sales outreach by generating personalized emails and follow-ups, qualifying leads, and improving engagement through AI-driven insights and analytics.

Pandachat

Pandachat

pandachat.ai

PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.

Botmind

Botmind

botmind.io

Automates and optimizes customer support by classifying tickets, suggesting responses, and integrating with existing helpdesk channels to reduce manual work and speed resolutions.

SwiftFlowBot

SwiftFlowBot

swiftflowbot.com

SwiftFlowBot is an AI chatbot for sales and customer service, automating client interactions, lead generation, and support through integration with various platforms.

Spotlight.ai

Spotlight.ai

spotlight.ai

Spotlight.ai provides sales teams with tools to improve productivity, automate qualification, create personalized materials, and analyze metrics for better strategy and forecasting.

Esendex

Esendex

esendex.com

Esendex provides SMS, voice, and multichannel communication solutions for businesses to engage customers and streamline interactions.

ContactEngine

ContactEngine

contactengine.com

ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.

Robylon AI

Robylon AI

robylon.ai

Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.

Sariska

Sariska

sariska.io

Sariska offers APIs and SDKs for integrating video calling, messaging, audio, streaming, and co-browsing into applications across platforms.

Recordia

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

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