Omni Intelligence
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
Ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
Commio
Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.
Redtie
Redtie allows small business owners to share marketing materials via text message, sending links to securely stored documents, images, audio, and videos.
erxes
erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.
FreshLime
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Infinity Portal
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
BIK
BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.
Conversica
Conversica is an AI-powered platform that automates lead engagement and follow-up, enhancing sales and marketing through human-like conversations across multiple channels.
Pandachat
PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Esendex
Esendex provides SMS, voice, and multichannel communication solutions for businesses to engage customers and streamline interactions.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Nubitel CX
Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.
Sharpen
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Spechy
Spechy consolidates all customer communication channels into one platform, enabling faster and more efficient customer service.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
AbsolutChat
AbsolutChat is a no-code platform for creating chatbots for social channels like WhatsApp and Facebook, facilitating customer engagement and support.
Quriobot
Quriobot is a chatbot platform that enables businesses to engage customers, automate support, capture leads, and create interactive surveys without coding.
3Dolphins
3Dolphins.ai helps businesses enhance their digital customer experience through cloud-based and on-premise solutions, facilitating collaboration between technology and people.
Lyris.ai
Lyris.ai is an AI-powered chatbot platform that customizes roles for sales, customer support, and employee assistance, enhancing productivity and engagement.
Moveo.AI
Moveo.AI is a conversational AI platform that improves customer interactions using generative AI and LLMs, serving over 2 million monthly users in 20 languages.
Phonexa
Phonexa is a tracking software for managing and optimizing lead generation, distribution, and conversion across various marketing channels.
6sense
6sense is an ABM platform that uses AI to help businesses identify, engage, and convert target accounts into revenue while providing insights and analytics.
AiSDR
AiSDR automates sales outreach by generating personalized emails and follow-ups, qualifying leads, and improving engagement through AI-driven insights and analytics.
Rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Mindful
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Bright Pattern
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
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