Page 22 - Top Genesys Cloud Alternatives

CommandLInk

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

QueueMetrics

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Yeastar

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

Ezist

Ezist

ezist.net

Ezist manages home appliances, electronics, and vehicles by tracking repairs, storing warranties, and facilitating community connections for user support.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Enjo

Enjo

enjo.ai

Enjo is an AI tool for support management that automates most support requests and assists with the remaining inquiries.

CoSupport AI

CoSupport AI

cosupport.ai

CoSupport AI enhances customer support with an AI agent, self-service customer responses, and business insights through automation and data integration.

42chat

42chat

42chat.com

42Chat is a chatbot platform that automates user interactions, providing support and information for businesses and events through customized conversational interfaces.

VirtualSpirits

VirtualSpirits

virtualspirits.com

VirtualSpirits is a customizable chatbot for businesses, offering support in e-commerce, services, and inquiries, helping to engage users and potentially convert them into customers.

Espressive

Espressive

espressive.com

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

Brightmetrics

Brightmetrics

brightmetrics.com

Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.

[24]7.ai

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

BIK

BIK

bik.ai

BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.

Voyc

Voyc

voyc.ai

Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.

SessionStack

SessionStack

sessionstack.com

SessionStack is a Digital Experience Analytics tool that records user sessions to identify drop-off points and conversion opportunities for e-commerce businesses.

Lightico

Lightico

lightico.com

Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.

Truly

Truly

truly.co

Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.

Salesken

Salesken

salesken.ai

Salesken is an AI platform that analyzes sales conversations to provide real-time coaching and insights, improving team performance and conversion rates.

SalesboxAI

SalesboxAI

salesbox.ai

SalesboxAI is an AI-driven platform for sales and marketing that helps businesses engage target accounts and optimize marketing campaigns across multiple channels.

Terminus

Terminus

terminusplatform.com

Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.

Text Request

Text Request

textrequest.com

Text Request is a platform for businesses to manage and automate text communication with customers, featuring templates, message routing, and integration with CRMs.

Tenfold

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Intelliverse

Intelliverse

intelliverse.com

Intelliverse offers business communication services and sales software for sales acceleration, lead generation, and contact management.

Treble

Treble

treble.ai

Treble connects businesses with mobile users via WhatsApp, automating marketing processes and integrating with systems like HubSpot and Salesforce.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Coachvox AI

Coachvox AI

coachvox.ai

Coachvox AI allows entrepreneurs to create an AI version of themselves for lead generation, client support, and personalized business advice 24/7.

ZoomSphere

ZoomSphere

zoomsphere.com

ZoomSphere is a digital marketing toolkit for managing social media accounts, offering tools for scheduling, analytics, benchmarking, and workflow management.

Uptics

Uptics

uptics.io

Uptics is a sales automation software that allows sales teams to manage outbound campaigns, nurture leads, and close deals more efficiently.

WotNot

WotNot

wotnot.io

WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.

Verse.ai

Verse.ai

verse.ai

Verse.ai is a lead conversion platform that uses AI and human interaction to engage leads promptly, improving sales opportunities and streamlining the follow-up process.

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