Page 22 - Top Genesys Cloud Alternatives

Mindful

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Omnie AI

Omnie AI

omnie.ai

Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.

Swiftsell

Swiftsell

swiftsell.biz

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

TxtCart

TxtCart

txtcartapp.com

TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.

Velaro

Velaro

velaro.com

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Lang.ai US

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Cognigy

Cognigy

cognigy.com

Cognigy provides a conversational AI platform for businesses to create AI agents for customer service, enabling instant, personalized support across multiple channels.

Sociocs

Sociocs

sociocs.com

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Botmind

Botmind

botmind.io

Automates and optimizes customer support by classifying tickets, suggesting responses, and integrating with existing helpdesk channels to reduce manual work and speed resolutions.

Robotalker

Robotalker

robotalker.com

Automated calling service that sends pre-recorded or text-to-speech voice messages to groups, schedules and manages calls, collects responses, and reports call outcomes.

Herbie.AI

Herbie.AI

herbie.ai

Herbie.AI is a voice-enabled conversational AI app that automates customer interactions, handles inquiries, conducts surveys, and supports business operations across various industries.

SwiftFlowBot

SwiftFlowBot

swiftflowbot.com

SwiftFlowBot is an AI chatbot for sales and customer service, automating client interactions, lead generation, and support through integration with various platforms.

Spotlight.ai

Spotlight.ai

spotlight.ai

Spotlight.ai provides sales teams with tools to improve productivity, automate qualification, create personalized materials, and analyze metrics for better strategy and forecasting.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Ezist

Ezist

ezist.net

Ezist manages home appliances, electronics, and vehicles by tracking repairs, storing warranties, and facilitating community connections for user support.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Enjo

Enjo

enjo.ai

Enjo is an AI tool for support management that automates most support requests and assists with the remaining inquiries.

42chat

42chat

42chat.com

42Chat is a chatbot platform that automates user interactions, providing support and information for businesses and events through customized conversational interfaces.

VirtualSpirits

VirtualSpirits

virtualspirits.com

VirtualSpirits is a customizable chatbot for businesses, offering support in e-commerce, services, and inquiries, helping to engage users and potentially convert them into customers.

Lang.ai EU

Lang.ai EU

lang.ai

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

Espressive

Espressive

espressive.com

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

Brightmetrics

Brightmetrics

brightmetrics.com

Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.

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Page 22 - Top Genesys Cloud Alternatives - WebCatalog