Page 20 - Top Genesys Cloud Alternatives

Sariska

Sariska

sariska.io

Sariska offers APIs and SDKs for integrating video calling, messaging, audio, streaming, and co-browsing into applications across platforms.

Recordia

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Cention

Cention

cention.com

Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.

Voxjar

Voxjar

voxjar.com

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

menetalk

menetalk

menetalk.com

Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

Yeastar

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

imBee

imBee

imbee.io

imBee is a chat management platform that centralizes communication across multiple messaging apps, enabling efficient team collaboration and faster customer response.

ipSCAPE

ipSCAPE

ipscape.com

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Enjo

Enjo

enjo.ai

Enjo is an AI tool for support management that automates most support requests and assists with the remaining inquiries.

Omnie AI

Omnie AI

omnie.ai

Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.

Webio

Webio

webio.com

Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.

Codar.io

Codar.io

codar.io

Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.

OCA

OCA

ocaindonesia.co.id

OCA is a web-based dashboard for real-time communication, helping businesses enhance awareness and improve customer experiences.

Chatchamp

Chatchamp

chatchamp.com

Chatchamp is a chatbot app for e-commerce that enhances customer support, improves website conversions, and integrates easily with existing systems.

QuickReply.ai

QuickReply.ai

quickreply.ai

QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.

Atomicwork

Atomicwork

atomicwork.com

Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.

Espressive

Espressive

espressive.com

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

Brightmetrics

Brightmetrics

brightmetrics.com

Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.

Mongoose

Mongoose

hellomongoose.com

Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.

NotificationAPI

NotificationAPI

notificationapi.com

NotificationAPI enables easy implementation and management of notifications (email, in-app) across platforms, supporting various notification types and formats.

SessionStack

SessionStack

sessionstack.com

SessionStack is a Digital Experience Analytics tool that records user sessions to identify drop-off points and conversion opportunities for e-commerce businesses.

Lightico

Lightico

lightico.com

Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.

Truly

Truly

truly.co

Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.

Tenfold

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

ZoomSphere

ZoomSphere

zoomsphere.com

ZoomSphere is a digital marketing toolkit for managing social media accounts, offering tools for scheduling, analytics, benchmarking, and workflow management.

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