Page 16 - Top Freshdesk Alternatives

virtualQ

virtualQ

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

Brexa

Brexa

Brexa is a CRM app that automates sales, appointment scheduling, invoicing, live chat, and customer management to help grow businesses efficiently.

Knowlarity

Knowlarity

Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.

Gridlex

Gridlex

Gridlex is a customizable app builder for businesses that combines CRM, customer service, help desk, and data management into one platform for efficient operations.

VOCALLS

VOCALLS

VOCALLS automates customer interactions via voice, chat, and email, enhancing efficiency and allowing agents to focus on complex tasks.

Redtie

Redtie

Redtie allows small business owners to share marketing materials via text message, sending links to securely stored documents, images, audio, and videos.

erxes

erxes

erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.

FreshLime

FreshLime

FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.

RevSetter

RevSetter

RevSetter is a data-driven platform designed to enhance customer success and revenue management through automated workflows and analytics.

Call Criteria

Call Criteria

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

EngageLab

EngageLab

EngageLab offers a cloud communication platform for customer engagement, featuring tailored message marketing, user segmentation, multilingual notifications, and multi-channel integration.

Voxjar

Voxjar

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

CallMiner

CallMiner

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Nubitel CX

Nubitel CX

Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.

Sharpen

Sharpen

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

Spechy

Spechy

Spechy consolidates all customer communication channels into one platform, enabling faster and more efficient customer service.

Chatmasters

Chatmasters

Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.

ThriveDesk

ThriveDesk

ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.

didforsale

didforsale

DIDforSale offers communication automation tools like APIs, programmable voice, SMS, and SIP trunking for businesses to manage telephony functions.

Coax

Coax

Coax is a communication app for small and medium businesses that streamlines messaging, invoicing, and customer engagement in one platform.

Rezo.ai

Rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

Mindful

Mindful

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

QueueMetrics

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Yeastar

Yeastar

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

eGain

eGain

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Zupport AI

Zupport AI

Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.

Velaris

Velaris

Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.

DemandHub

DemandHub

DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.

Geta AI

Geta AI

Geta AI is a CRM platform that streamlines customer communication through shared inboxes, chatbots, automated workflows, and advanced contact management.

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Page 16 - Top Freshdesk Alternatives - WebCatalog