DigitalGenius
digitalgenius.com
DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.
WalkMe US
walkme.com
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
SPLICE Software
splicesoftware.com
SPLICE Software is a customer engagement platform that automates multi-channel communications and integrates with existing workflows to enhance customer interactions.
Coax
coax.com.au
Coax is a communication app for small and medium businesses that streamlines messaging, invoicing, and customer engagement in one platform.
Graphlogic
graphlogic.ai
Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.
Alivo
alivo.ai
Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.
Ajust
ajust.com.au
Ajust is an app that helps consumers resolve issues with businesses, cancel subscriptions, negotiate deals, and manage complaints using an AI-supported platform.
Real Time Feedback
realtimefeedback.com
The Real Time Feedback app enables real-time feedback collection from customers via QR codes and NFC tags, allowing businesses to address concerns instantly and improve service.
Cention
cention.com
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
Mindful
getmindful.com
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
DialOnce
dialonce.ai
DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.
BotsCrew
botscrew.com
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
Layerise
layerise.com
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Case IQ
caseiq.com
Case IQ is a case management app that helps organizations track and manage investigations while providing customizable workflows and robust reporting capabilities.
Ada
ada.cx
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Ingeniux
ingeniux.com
Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.
Chatmasters
chatmasters.io
Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.
TeleSign
telesign.com
TeleSign is a communication platform that provides secure messaging, identity verification, and customer interaction tools for businesses, enhancing communication safety and engagement.
Lang.ai US
lang.ai
Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.
Sociocs
sociocs.com
Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
SupportBench
supportbench.com
SupportBench is a customer support software that streamlines ticket management and enhances workflow efficiency using AI for prioritization and workload balancing.
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