Page 17 - Top Freshdesk Alternatives

Pitney Bowes

The Pitney Bowes app supports businesses in shipping, mailing, and customer engagement with tools for operations, data management, and secure payment processing.

ContactEngine

ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.

PCIPal

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

isorobot

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Parlance

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

FoneBox

FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.

CommandLInk

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

BotsCrew

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Ada

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Velaro

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Sociocs

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Futr

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

SupportBench

SupportBench is a customer support software that streamlines ticket management and enhances workflow efficiency using AI for prioritization and workload balancing.

Admin24

Admin24 is a customer service automation platform that collects requests from multiple channels, routes them to staff, and provides performance analytics.

Desk.Help

Desk.Help is an AI-driven customer support app that generates help documentation, offers a 24/7 chatbot, and provides ticket and live chat options for assistance.

Ascendo AI

Ascendo AI provides AI teammates to assist B2B technical support and service teams, enhancing efficiency and quality in product support tasks.

Reef.ai

Reef.ai is an AI platform that optimizes customer data for revenue outcomes, providing actionable customer scoring and recommendations to improve engagement and track results.

Edge

Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Ezist

Ezist manages home appliances, electronics, and vehicles by tracking repairs, storing warranties, and facilitating community connections for user support.

Userlane

Userlane is a digital adoption platform that provides interactive guides and support to enhance software usage and improve employee productivity.

Supsis

Supsis is a live support system that integrates multiple communication channels, automates responses, and provides 24/7 support for improved customer interaction.

Lang.ai EU

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

WalkMe EU

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Terminus

Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Tenfold

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Apptivo

Apptivo is a cloud-based platform providing integrated business apps for managing tasks across sales, marketing, billing, and support.