Customer Thermometer

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Customer Thermometer allows users to collect customer feedback through customizable, one-question surveys using a traffic light system, providing insights into service satisfaction.

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Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.

Customer Thermometer is a customer feedback tool designed to help businesses gather immediate insights into customer experiences. It specializes in microsurveys, which are concise, one-question surveys that encourage respondents to provide feedback with a single click. These surveys can be fully customized to match a brand's visual identity, including its color scheme and digital marketing tools. Users can also create custom icons for a personalized touch.

The app supports multiple survey formats, including Net Promoter Score (NPS), allowing businesses to assess customer satisfaction and loyalty effectively. Once a survey is completed, customers are presented with a branded "thank you" page where they can provide additional feedback, engage with social media, or click on trackable hyperlinks. Customer Thermometer integrates with third-party tools, making it easy to incorporate into existing workflows. By providing instant feedback, businesses can make informed decisions to improve customer experiences and build stronger relationships with their audience.

This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.

Categories: BusinessEnterprise Feedback Management Software

Website: customerthermometer.com

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