CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
Balto
balto.ai
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
AssemblyAI
assemblyai.com
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
UpdateAI
update.ai
UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
CallTrackingMetrics
calltrackingmetrics.com
CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.
Avoma
avoma.com
Avoma is an AI meeting assistant that records, transcribes, summarizes meetings, and provides insights to enhance productivity for customer-facing teams.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
Salesloft
salesloft.com
Salesloft is a sales engagement platform that streamlines workflows, automates outreach, and integrates with CRMs to enhance sales productivity and customer engagement.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Relative Insight
relativeinsight.com
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Laxis
laxis.com
Laxis is an AI Meeting Assistant that records and transcribes meetings, capturing key insights and integrating with CRM systems for efficient follow-up.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Attention
attention.tech
Attention is an AI platform that enhances sales performance by analyzing customer conversations, automating CRM tasks, and providing sales training insights.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Sybill
sybill.ai
Sybill is an AI tool that analyzes sales calls, providing summaries and insights on body language to enhance communication and improve sales strategies for teams.
Allego
allego.com
Allego is a sales training platform that enhances collaboration and productivity through video lessons, coaching, and task automation for remote teams.
Symbl.ai
symbl.ai
Symbl.ai is a conversation intelligence platform that provides real-time transcription and insights from unstructured conversation data using AI models.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
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