Visual Assistance

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Visual Assistance is a remote support app for real-time video collaboration, enabling users to troubleshoot issues via live camera streaming and screen sharing.

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Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.

Website: visual-assistance.com

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Visual Assistance. All product names, logos, and brands are property of their respective owners.

Visual Assistance

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