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VerlyAI is an AI-powered platform for automating customer support across multiple channels, including web chat, voice calls, and WhatsApp. It deploys intelligent AI agents to handle inquiries 24/7, providing instant responses and enabling businesses to manage conversations efficiently without expanding staff.
Key features include website chat that engages visitors, answers questions, and supports lead conversion; WhatsApp automation for handling messages, confirming bookings, and closing deals; and voice AI with natural-sounding responses for qualifying leads, scheduling appointments, and offering support. The platform uses smart AI model switching between GPT and Llama to optimize response quality and minimize costs.
VerlyAI supports seamless handoffs to human agents for complex or sensitive interactions, triggered by sentiment analysis, with full conversation history and no-wait transfers. It delivers actionable insights from customer data to inform decisions and enhance satisfaction. Designed for businesses scaling customer service operations, the platform integrates customizable chatbots, data sources, and team collaboration tools across communication channels.
Website: verlyai.xyz
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