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Conversational marketing software, also referred to as messenger marketing software, initiates personalized one-on-one interactions with potential customers, guiding them toward specific product recommendations or offers. Consumer brands employ this technology to identify interested buyers on social networks or product websites, address queries, recommend optimal products, and seamlessly transition customers to payment gateways or sales representatives for transaction closure. With integrated chatbot and artificial intelligence capabilities, sales departments can design intelligent response flows, guiding visitors through meaningful conversations based on user activity and other contextual details. This enables businesses to follow up with interested customers who may not make an immediate purchase, seamlessly continuing the conversation. Conversational marketing platforms elevate customer service standards at scale, simplifying the global buying process around the clock. Successful utilization of these platforms not only generates valuable, qualified leads but also provides insights into customer demographics and preferences, ultimately expediting the sales cycle.
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Hubspot
hubspot.com
HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.
Podium
podium.com
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Intercom
intercom.com
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.
ManyChat
manychat.com
ManyChat is a platform for automating customer interactions via chatbots across multiple channels like Facebook Messenger and WhatsApp.
Smartsupp
smartsupp.com
Smartsupp is a live chat and chatbot platform that helps businesses automate sales, engage visitors, and improve customer interactions across multiple channels.
Spike
spikenow.com
Spike is a communication platform that merges email, chat, and collaborative tools into one interface for efficient personal and team interactions.
ActiveCampaign
activecampaign.com
ActiveCampaign is a marketing automation platform that helps businesses engage customers through personalized campaigns, CRM, and workflow automation.
Botpress
botpress.com
Botpress is a platform for building customizable chatbots using AI, facilitating integration with tools, analytics, and multi-channel deployment.
ZoomInfo
zoominfo.com
ZoomInfo is a B2B platform providing accurate data and insights for sales and marketing teams to improve customer acquisition and engagement.
Freshchat
freshchat.com
Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.
Helpwise
helpwise.io
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.
BirdEye
birdeye.com
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
Chatfuel
chatfuel.com
Chatfuel AI is a no-code chatbot builder that automates customer interactions across multiple platforms using AI technology.
Signals
getsignals.ai
Signals is a lead generation platform that identifies website visitors and their behaviors to help engage potential buyers without form submissions.
Regal.io
regal.io
Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.
Haptik
haptik.ai
Haptik is a conversational AI platform that enhances customer interactions through personalized chat experiences across various channels.
Bonzo
getbonzo.com
Bonzo is a marketing automation and CRM tool for advisors and small businesses, supporting outreach via text, video, calls, email, and social media.
Gallabox
gallabox.com
Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.
yellow.ai
yellow.ai
Yellow.ai is a customer service automation platform that uses AI to enhance interactions and support for businesses across various channels.
Engati
engati.com
Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.
Kindly
kindly.ai
Kindly is an AI-powered chatbot platform that automates customer support and sales, offering multilingual support and easy customization without coding.
Contlo
contlo.com
Contlo is an AI marketing platform for managing customer engagements through personalized campaigns, insights, and integrations across multiple channels.
Userlike
userlike.com
Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.
Prokeep
prokeep.com
Prokeep is a customer communication platform for wholesale distributors that centralizes messaging and improves engagement, efficiency, and sales.
Continually
continual.ly
Continually offers free chatbots and live chat for websites, allowing instant responses to visitors and lead generation without coding skills required.
SalesboxAI
salesbox.ai
SalesboxAI is an AI-driven platform for sales and marketing that helps businesses engage target accounts and optimize marketing campaigns across multiple channels.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Landbot
landbot.io
Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.
Rasayel
rasayel.io
Rasayel is a B2B sales platform for WhatsApp, offering team inboxes, chatbots, broadcast messaging, and CRM integrations for efficient customer communication.
Dashly
dashly.io
Dashly is a conversational marketing platform that helps businesses improve customer communication and increase conversions through chat, chatbots, and email marketing.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Kimoby
kimoby.com
Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.
Jebbit
jebbit.com
Jebbit is an app that builds interactive experiences like quizzes and surveys to collect consumer data, enhancing customer engagement and driving conversions.
OmniOmni
omniomni.io
OmniOmni facilitates customer support and sales through various messaging platforms like WhatsApp, Telegram, and Facebook Messenger.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
GoSquared
gosquared.com
GoSquared is a sustainable email marketing platform that helps users create more effective email campaigns and grow their audiences.
Clickatell
clickatell.com
Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.
Messagely
messagely.com
Messagely is a customer support and messaging platform that enables private and group conversations, file sharing, and integrates into existing workflows.
Oct8ne
oct8ne.com
Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.
Global Message Services
gms.net
Global Message Services (GMS) provides a communications platform for enterprises and mobile operators, enabling multichannel customer communication and traffic optimization.
Sender
sender.net
Sender is an email marketing platform that allows businesses to manage campaigns, automate emails, and grow subscriber lists using a user-friendly interface.
Omnichat
omnichat.ai
Omnichat provides chat commerce solutions for retailers, integrating messaging channels and AI tools to enhance customer interactions and streamline sales processes.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
Table Duck
tableduck.com
Table Duck is a cloud platform that centralizes customer communication through live chat, email, and social media, featuring an AI chatbot for 24/7 support.
Text Request
textrequest.com
Text Request is a platform for businesses to manage and automate text communication with customers, featuring templates, message routing, and integration with CRMs.
Blip
blip.ai
Blip is an AI-powered platform that enhances customer engagement through chatbots, enabling automated communication and personalized experiences for businesses.
Watermelon
watermelon.ai
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
Senter
senterhq.com
Senter is a review management and SMS marketing tool that integrates easily with everyday applications for simple campaign setup and execution.
LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
PowerTextor
powertextor.com
PowerTextor is an SMS service for businesses that integrates with Microsoft Dynamics 365 and Power Platform, enabling efficient text messaging and communication management.
Octane AI
octaneai.com
Octane AI helps Shopify merchants enhance customer engagement through AI-driven quizzes and insights, enabling personalized shopping experiences and product recommendations.
360dialog
360dialog.com
360dialog facilitates businesses to integrate and manage the WhatsApp Business API for efficient customer communication and interactive messaging.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
Instabot
instabot.io
Instabot is a chatbot platform that automates customer interactions, bookings, and lead qualification, allowing businesses to enhance engagement and streamline operations.
Routee
routee.net
Routee is a cloud communications platform that offers SMS, voice, email, and messaging services to help businesses manage customer interactions and automate workflows.
Leadoo
leadoo.com
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
Payemoji
payemoji.com
Payemoji is a messaging service that facilitates customer and employee interactions via popular apps like WhatsApp Business, requiring no IT skills or app downloads.
Voxie
voxie.com
Voxie is a conversational AI platform that enables retail, service, and restaurant brands to engage with customers and enhance revenue through text marketing.
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