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Top Conversational Marketing Software

Conversational marketing software, also referred to as messenger marketing software, initiates personalized one-on-one interactions with potential customers, guiding them toward specific product recommendations or offers. Consumer brands employ this technology to identify interested buyers on social networks or product websites, address queries, recommend optimal products, and seamlessly transition customers to payment gateways or sales representatives for transaction closure. With integrated chatbot and artificial intelligence capabilities, sales departments can design intelligent response flows, guiding visitors through meaningful conversations based on user activity and other contextual details. This enables businesses to follow up with interested customers who may not make an immediate purchase, seamlessly continuing the conversation. Conversational marketing platforms elevate customer service standards at scale, simplifying the global buying process around the clock. Successful utilization of these platforms not only generates valuable, qualified leads but also provides insights into customer demographics and preferences, ultimately expediting the sales cycle.

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Hubspot

Hubspot

hubspot.com

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Intercom

Intercom

intercom.com

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Podium

Podium

podium.com

Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.

ManyChat

ManyChat

manychat.com

ManyChat is a platform for automating customer interactions via chatbots across multiple channels like Facebook Messenger and WhatsApp.

Smartsupp

Smartsupp

smartsupp.com

Smartsupp is a live chat and chatbot platform that helps businesses automate sales, engage visitors, and improve customer interactions across multiple channels.

Spike

Spike

spikenow.com

Spike is a communication platform that merges email, chat, and collaborative tools into one interface for efficient personal and team interactions.

ZoomInfo

ZoomInfo

zoominfo.com

ZoomInfo is a B2B platform providing accurate data and insights for sales and marketing teams to improve customer acquisition and engagement.

Botpress

Botpress

botpress.com

Botpress is a platform for building customizable chatbots using AI, facilitating integration with tools, analytics, and multi-channel deployment.

Freshchat

Freshchat

freshchat.com

Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.

ActiveCampaign

ActiveCampaign

activecampaign.com

ActiveCampaign is a marketing automation platform that helps businesses engage customers through personalized campaigns, CRM, and workflow automation.

BirdEye

BirdEye

birdeye.com

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Signals

Signals

getsignals.ai

Signals is a lead generation platform that identifies website visitors and their behaviors to help engage potential buyers without form submissions.

Helpwise

Helpwise

helpwise.io

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Chatfuel

Chatfuel

chatfuel.com

Chatfuel AI is a no-code chatbot builder that automates customer interactions across multiple platforms using AI technology.

Engati

Engati

engati.com

Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.

Gallabox

Gallabox

gallabox.com

Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.

Regal.io

Regal.io

regal.io

Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.

Haptik

Haptik

haptik.ai

Haptik is a conversational AI platform that enhances customer interactions through personalized chat experiences across various channels.

yellow.ai

yellow.ai

yellow.ai

Yellow.ai is a customer service automation platform that uses AI to enhance interactions and support for businesses across various channels.

Contlo

Contlo

contlo.com

Contlo is an AI marketing platform for managing customer engagements through personalized campaigns, insights, and integrations across multiple channels.

Bonzo

Bonzo

getbonzo.com

Bonzo is a marketing automation and CRM tool for advisors and small businesses, supporting outreach via text, video, calls, email, and social media.

Kindly

Kindly

kindly.ai

Kindly is an AI-powered chatbot platform that automates customer support and sales, offering multilingual support and easy customization without coding.

Userlike

Userlike

userlike.com

Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.

Drift

Drift

drift.com

Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.

Prokeep

Prokeep

prokeep.com

Prokeep is a customer communication platform for wholesale distributors that centralizes messaging and improves engagement, efficiency, and sales.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

SalesboxAI

SalesboxAI

salesbox.ai

SalesboxAI is an AI-driven platform for sales and marketing that helps businesses engage target accounts and optimize marketing campaigns across multiple channels.

Continually

Continually

continual.ly

Continually offers free chatbots and live chat for websites, allowing instant responses to visitors and lead generation without coding skills required.

Genesys Cloud

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Sender

Sender

sender.net

Sender is an email marketing platform that allows businesses to manage campaigns, automate emails, and grow subscriber lists using a user-friendly interface.

Landbot

Landbot

landbot.io

Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.

Rasayel

Rasayel

rasayel.io

Rasayel is a B2B sales platform for WhatsApp, offering team inboxes, chatbots, broadcast messaging, and CRM integrations for efficient customer communication.

Kimoby

Kimoby

kimoby.com

Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.

Blip

Blip

blip.ai

Blip is an AI-powered platform that enhances customer engagement through chatbots, enabling automated communication and personalized experiences for businesses.

Messagely

Messagely

messagely.com

Messagely is a customer support and messaging platform that enables private and group conversations, file sharing, and integrates into existing workflows.

Omnichat

Omnichat

omnichat.ai

Omnichat provides chat commerce solutions for retailers, integrating messaging channels and AI tools to enhance customer interactions and streamline sales processes.

Connectly.ai

Connectly.ai

connectly.ai

Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.

GoSquared

GoSquared

gosquared.com

GoSquared is a sustainable email marketing platform that helps users create more effective email campaigns and grow their audiences.

Jebbit

Jebbit

jebbit.com

Jebbit is an app that builds interactive experiences like quizzes and surveys to collect consumer data, enhancing customer engagement and driving conversions.

Terminus

Terminus

terminusplatform.com

Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.

Dashly

Dashly

dashly.io

Dashly is a conversational marketing platform that helps businesses improve customer communication and increase conversions through chat, chatbots, and email marketing.

Clickatell

Clickatell

clickatell.com

Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.

Senter

Senter

senterhq.com

Senter is a review management and SMS marketing tool that integrates easily with everyday applications for simple campaign setup and execution.

OmniOmni

OmniOmni

omniomni.io

OmniOmni facilitates customer support and sales through various messaging platforms like WhatsApp, Telegram, and Facebook Messenger.

Routee

Routee

routee.net

Routee is a cloud communications platform that offers SMS, voice, email, and messaging services to help businesses manage customer interactions and automate workflows.

Watermelon

Watermelon

watermelon.ai

Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.

Text Request

Text Request

textrequest.com

Text Request is a platform for businesses to manage and automate text communication with customers, featuring templates, message routing, and integration with CRMs.

Oct8ne

Oct8ne

oct8ne.com

Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.

Instabot

Instabot

instabot.io

Instabot is a chatbot platform that automates customer interactions, bookings, and lead qualification, allowing businesses to enhance engagement and streamline operations.

Gleen AI

Gleen AI

gleen.ai

Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.

Global Message Services

Global Message Services

gms.net

Global Message Services (GMS) provides a communications platform for enterprises and mobile operators, enabling multichannel customer communication and traffic optimization.

Sailes

Sailes

sailes.com

Sailes is an AI-driven sales app that automates prospecting and enhances lead management, enabling efficient customer engagement and improved sales performance.

Verse.ai

Verse.ai

verse.ai

Verse.ai is a lead conversion platform that uses AI and human interaction to engage leads promptly, improving sales opportunities and streamlining the follow-up process.

Leadoo

Leadoo

leadoo.com

Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.

PowerTextor

PowerTextor

powertextor.com

PowerTextor is an SMS service for businesses that integrates with Microsoft Dynamics 365 and Power Platform, enabling efficient text messaging and communication management.

Hoory Conversations

Hoory Conversations

hoory.com

Hoory Conversations is an AI-powered customer support app that centralizes communications across various platforms for efficient customer service management.

WotNot

WotNot

wotnot.io

WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.

LivePerson

LivePerson

liveperson.com

LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.

Table Duck

Table Duck

tableduck.com

Table Duck is a cloud platform that centralizes customer communication through live chat, email, and social media, featuring an AI chatbot for 24/7 support.

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