ServicePilot

ServicePilot

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Website: servicepilot.com

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ServicePilot monitors IT infrastructures in real-time, covering servers, networks, and applications, helping ensure performance, availability, and proactive issue resolution.
Monitoring performance of IT infrastructures ✦ Automatic discovery of applications ✦ Centralization of alerts and more ServicePilot provides real-time monitoring of IT infrastructures across public cloud, private cloud and hybrid environments. It covers servers, containers, network hardware, security devices, IoT and more to ensure performance and availability of IT service architectures. Why Choose ServicePilot? * Unified Monitoring: ServicePilot seamlessly monitors everything from servers to containers and networks, all in one place. * Enhanced Observability: It provides deep insights into systems, helping users understand not just what is happening, but why. * Security and NDR: ServicePilot protects networks and systems with advanced monitoring. * Proactive Issue Resolution: The platform helps IT teams anticipate and resolve performance issues before they affect users. * Downtime Reduction: Reliability is key; ServicePilot assists in maintaining the highest uptime, ensuring services are always available. * Optimal User Experience: Users can understand and enhance how customers interact with services, guaranteeing the best experience at all times.

ServicePilot is a comprehensive monitoring solution designed to optimize the performance and reliability of IT services and infrastructure. It provides detailed insights into network and application performance, enabling organizations to identify and resolve issues before they impact users. The platform supports a multi-vendor approach, allowing it to monitor a wide range of technologies, including Cisco VoIP and UC systems, ensuring seamless collaboration and communication.

Key features of ServicePilot include synthetic monitoring, network observability, and application flow observability. It offers in-depth analysis of Cisco infrastructure, including Call Managers, Gateways, and Unity systems, providing quality metrics such as MOS, jitter, and latency. This helps maintain optimal voice quality and ensures efficient collaboration through video conferencing and telepresence solutions. Additionally, ServicePilot supports real-time monitoring of SIP trunk loads and capacity planning, which aids in optimizing resource usage and maintaining high-quality communication.

The platform also offers flow visualization to quickly identify points of congestion or network failure, along with proactive alerts to anticipate problems before they affect service quality. By correlating service degradations with infrastructure data, ServicePilot provides a comprehensive view of telephony performance, enabling IT teams to resolve incidents efficiently and minimize business impact. It is available as both a SaaS and on-premise solution, offering flexibility in deployment and management.

This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.

Website: servicepilot.com

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