Reynolds and Reynolds

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The Reynolds and Reynolds app enhances dealership operations by facilitating communication between service advisors and customers, allowing multimedia storage for vehicle maintenance.

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Reynolds and Reynolds offers a comprehensive app designed to enhance dealership operations by integrating with their Retail Management System. The app supports effective communication between service advisors and customers, facilitating the process of recommending necessary vehicle maintenance. It allows users to send photos and videos of the vehicle's condition, which are stored along with the repair order for future reference. This feature helps streamline service appointments and improves customer understanding of the recommended repairs.

Key features of the app include its ability to store multimedia content that supports service recommendations, ensuring that all necessary information is easily accessible. By enhancing communication and providing visual evidence of the need for repairs, the app helps increase transparency and trust in the service process. The app is designed to work seamlessly with existing systems, making it a valuable tool for dealership personnel looking to improve communication efficiency and customer satisfaction.

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Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.

Website: reyrey.com

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Reynolds and Reynolds

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