Pure Chat

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Pure Chat provides live chat software for small and mid-sized businesses to engage website visitors, facilitate support, and enhance customer communication.

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Pure Chat helps small and mid-sized organizations engage their website visitors through its live chat software. It enables businesses to use live chat throughout the entire customer journey—to share information with visitors, nurture leads, provide support, and deliver exceptional customer service that improves both sales and satisfaction. For those just looking to add live chat software to a website, Pure Chat offers a 100% Free plan. This includes unlimited users/operators and unlimited chats on up to 3 websites—completely free. For a more powerful and integrated solution, users can sign up for the Pro plan to access features like visitor analytics, unlimited contacts, trigger-based notifications, and much more.

Pure Chat enables real-time communication between users and website visitors, making it straightforward for businesses and organizations to connect with their audience. The app supports live chat functionality directly from any web browser or mobile device, ensuring seamless interaction regardless of the platform.

Pure Chat allows users to monitor website activity, track visitor locations, manage multiple chat sessions, and utilize predefined responses to streamline customer support. Features such as proactive chat invitations, chat transfer between agents, and customizable alerts help enhance engagement and improve response times. The app also supports integration with various business tools, providing flexibility for different workflows and team structures.

With Pure Chat, conversations and visitor data are securely managed, offering users a clear view of ongoing interactions and the ability to review chat histories for continuous service improvement. The app is designed to facilitate efficient support, proactive communication, and effective management of customer inquiries in real time.

This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.

Categories:

Business

Live Chat Software

Website: purechat.com

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