NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
SolarWinds
solarwinds.com
The SolarWinds Help Desk Essentials Pack integrates ticketing and remote support tools for IT management, enabling centralized incident handling and remote access.
Enchant
enchant.com
Enchant is an AI-powered customer support platform that offers shared inboxes, knowledge bases, and live chat for teams to enhance customer interactions.
Re:amaze
reamaze.com
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
Helpmonks
helpmonks.com
Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.
Rasayel
rasayel.io
Rasayel is a B2B sales platform for WhatsApp, offering team inboxes, chatbots, broadcast messaging, and CRM integrations for efficient customer communication.
Ultimate
ultimate.ai
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
eDesk
edesk.com
eDesk is a customer support platform for eCommerce, centralizing interactions across multiple channels and providing automation and analytics tools to improve response efficiency.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Trengo
trengo.com
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Channel.io
channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
Usetiful
usetiful.com
Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
Global Message Services
gms.net
Global Message Services (GMS) provides a communications platform for enterprises and mobile operators, enabling multichannel customer communication and traffic optimization.
Spiceworks
spiceworks.com
Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Hiver
hiverhq.com
Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.
Toonimo
toonimo.com
Toonimo is a digital adoption platform that provides real-time guidance for employee training and customer onboarding, enhancing software use and improving productivity.
Product Fruits
productfruits.com
Product Fruits is a no-code platform that enhances user onboarding through interactive tools, analytics, and support features for web applications.
Yext
yext.com
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Plumsail
plumsail.com
Plumsail automates document management and workflows, offering tools for document generation, PDF manipulation, and integration with Microsoft 365 and SharePoint.
Forumbee
forumbee.com
Forumbee is a cloud-based platform for creating online communities, facilitating discussions, Q&A, and knowledge sharing among users.
Wabots
wabots.in
Wabots is a WhatsApp automation tool that allows businesses to send messages and attachments to saved and unsaved contacts efficiently.
CloudCC
cloudcc.com
CloudCC is a CRM platform that offers features for marketing, sales, and service management, available as SaaS and PaaS solutions.
OneDesk
onedesk.com
OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.
Twig
twig.so
Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.
Loop Email
intheloop.io
Loop Email is a team inbox app that consolidates customer communications, allowing teams to manage shared emails, chat, and automate workflows in one place.
Chatwith
chatwith.tools
Chatwith is an AI chatbot builder that integrates with your content and services, allowing users to create chatbots for websites and other interfaces without coding.
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