LabiDesk

LabiDesk

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Website: labidesk.com

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

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Run apps in distraction-free windows with many enhancements.

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LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.

Website: labidesk.com

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to LabiDesk. All product names, logos, and brands are property of their respective owners.

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