ING Netherlands App Description

The ING Netherlands mobile banking app provides personal and business customers with comprehensive financial management tools accessible directly from their smartphone or tablet. The app enables users to handle everyday banking tasks including balance checks, fund transfers, bill payments, and savings account management without visiting a physical branch.

Core banking functionality includes the ability to confirm transactions via mobile, create payment requests to recover shared expenses from friends, and schedule automatic savings orders. Users can preview their financial activity up to 35 days in advance, allowing for proactive budget planning and expense tracking. The app supports multiple payment methods, including Google Pay, Apple Pay, and QR code payments, providing flexibility for both online and in-store transactions.

The app consolidates various financial services within a single interface. Customers can manage their accounts and cards, access investment and insurance products, apply for credit cards, and oversee loans and borrowing options. A built-in daily spending limit can be customized to suit individual financial preferences. For those who need additional control, the app allows quick account management actions such as blocking cards or updating personal information like address changes.

Security features include encrypted connections for all banking activities, with personal details never stored on the device itself. Login options range from traditional PIN codes to biometric authentication using fingerprint or facial recognition. The app automatically locks after three minutes of inactivity to protect account access. Users are encouraged to maintain the latest app version to ensure optimal security and access to new features.

Activation requires a Dutch current account with ING, access to the My ING platform, and a valid identity document such as a passport, EU ID card, foreign national ID, Dutch residence permit, or driver's license. Those without an existing ING account can open one directly through the app. Customer support is available through a digital assistant operating 24/7, with additional access to advisors during business hours.

Website: ing.nl

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