Page 7 - Top Freshservice Alternatives

Vibtree

Vibtree

vibtree.com

Vibtree is a cloud communication software that automates calls and messages, manages high call volumes, connects messaging platforms, and uses AI for feedback and monitoring.

Layerise

Layerise

layerise.com

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Xitoring

Xitoring

xitoring.com

Xitoring monitors IT infrastructure performance, providing uptime checks, server metrics, and alerts through various channels for effective management.

Temperstack

Temperstack

temperstack.com

Temperstack simplifies observability and incident management, supporting integrations with major tools to help maintain high system uptime.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

FelixSphere

FelixSphere

felixsphere.com

FelixSphere is a SaaS management platform that helps businesses manage the life-cycle of digital products and services using an AI IT manager.

AlertOps

AlertOps

alertops.com

AlertOps is an incident management app that automates alert handling and on-call scheduling, improving response efficiency for IT and support teams.

Parloa

Parloa

parloa.com

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

WalkMe EU

WalkMe EU

walkme.com

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Usetiful

Usetiful

usetiful.com

Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Sematext

Sematext

sematext.com

Sematext is a monitoring platform for applications and infrastructure, providing log management, performance monitoring, and real-time observability across various environments.

WebGazer

WebGazer

webgazer.io

WebGazer is a monitoring platform that tracks website and API uptime, cron jobs, and alerts users about downtime via email, Slack, and other channels.

LabiDesk

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

Alphachat

Alphachat

alphachat.ai

AlphaChat is a Conversational AI platform that allows users to create intelligent virtual assistants for automating customer support.

Froged

Froged

froged.com

Froged is a customer engagement platform that provides tools for messaging, knowledge sharing, and automation to help businesses enhance customer relationships.

Suptask

Suptask

suptask.com

Suptask is a Slack-native ticketing system that allows users to create, manage, and track tickets directly within Slack, enhancing collaboration and task management.

Deskpro

Deskpro

deskpro.com

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.

Diabolocom.ai

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Albus

Albus

usealbus.com

Albus is an AI-powered assistant for Slack that helps teams quickly find information from internal knowledge bases to enhance productivity and support.

Docsie

Docsie

docsie.io

Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.

echowin

echowin

echo.win

Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.

Atatus

Atatus

atatus.com

Atatus is a monitoring platform that provides real-time insights for diagnosing and optimizing web and backend applications.

HelpDocs

HelpDocs

helpdocs.io

HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.

UserEcho

UserEcho

userecho.com

UserEcho is a customer support software that combines helpdesk, knowledge base, live chat, and feedback forum to manage customer interactions effectively.

Hornbill

Hornbill

hornbill.com

Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.

KnowledgeOwl

KnowledgeOwl

knowledgeowl.com

KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.

Conclude

Conclude

conclude.io

Conclude connects Slack and Microsoft Teams for collaborative messaging and provides a workflow tool for managing support tickets and incidents in Slack.

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