ESO

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At ESO, its industry and technology experts collaborate to improve community health and safety through the power of data. It offers a challenging, collaborative, fast-paced, and fun environment where people feel like family and thrive by making a difference for customers. ESO employees are passionate about using data to transform healthcare and public safety to make communities safer, improve patient outcomes, and enhance first responder well-being. The company comes to work every day inspired to make a difference. Since its founding in 2004, ESO has continued to pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, hospitals, state/provincial offices, and federal agencies. Today, ESO serves thousands of customers throughout North America. It delivers the most reliable, innovative, and easy-to-use software and data solutions on the market, including the industry-leading ESO Electronic Health Record (EHR), the next-generation ePCR; ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; ESO Fire RMS, the modern fire Record Management System; ESO Patient Registry (trauma, burn, and stroke registry software); and ESO State Repository.

ESO is a comprehensive software platform designed to support emergency medical services (EMS), fire departments, hospitals, and other public safety agencies with efficient data management and reporting solutions. The app offers capabilities such as electronic health records (EHR), fire incident reporting, patient care documentation, and interoperability with various healthcare systems, helping agencies manage critical operational data effectively.

Key features of ESO include an intuitive interface for fire incident reporting that simplifies compliance with standards like NFIRS and the new NERIS system, guiding users through each required field to ensure accurate and complete reports. The software supports automated data submission and seamless integration with ESO’s EHR system to reduce redundant data entry and enhance accuracy. It also incorporates tools for capturing firefighter injuries and exposures, and it allows the addition of multiple “plus one” codes for detailed incident characterization.

The platform provides advanced EMS documentation through mobile-enabled electronic patient care reporting (ePCR) with real-time data access, auto-generated narratives, voice commands, and device scanning to streamline workflows in high-pressure environments. ESO’s integration capabilities extend to third-party applications like Hinckley Medical’s OneDose, enabling synchronized data flow that improves documentation accuracy and supports clinical decision-making.

ESO’s cloud-based architecture allows unlimited user access from any location without the need for additional app installations. It also offers features tailored for resource-constrained agencies, such as longitudinal patient records that provide a holistic view of patient health before, during, and after care, along with enhancements supporting mobile integrated healthcare and community paramedic workflows.

Designed to meet evolving industry standards and government requirements, ESO actively supports agencies in transitioning to new reporting standards like NERIS, offering a phased onboarding approach with beta testing and training capabilities. The platform’s analytics and insights help agencies optimize resource use, improve team efficiency, and enhance patient outcomes through data-driven decision-making.

Overall, ESO serves as a scalable and interoperable solution for emergency services and healthcare providers seeking to improve operational efficiency, data quality, and regulatory compliance through integrated software tools and real-time data management.

This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.

Categories:

Medicine

Patient Identity Resolution Software

Website: eso.com

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