Dittofeed

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Dittofeed is an open-source customer engagement platform for automating and personalizing messaging across multiple channels, with options for self-hosting.

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Dittofeed is an open-source customer engagement platform designed to automate and personalize messaging across multiple channels. It offers a suite of tools for creating and managing customer messaging campaigns, making it a versatile solution for businesses seeking to enhance their customer interactions.

Key features of Dittofeed include a drag-and-drop GUI for automating marketing and transactional messages based on user actions, a powerful segmentation engine for creating targeted audience segments, and an HTML/MJML editor for crafting personalized message templates. The platform supports omni-channel messaging, allowing businesses to deliver automated messages via email, SMS, webhooks for mobile push, Slack, WhatsApp, and more.

Dittofeed is developer-friendly, offering various authentication modes, REST and Admin APIs, and SDKs for multiple platforms. It provides a robust infrastructure built on Postgres, ClickHouse, and Temporal, and users have the option to self-host the platform to maintain full control over their data. Additionally, Dittofeed supports integrations with various message channels, data sources, and data destinations, making it a flexible tool for automating user messaging across different systems.

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Dittofeed is an open-source alternative to platforms like Klaviyo and Customer.io. It is a self-hostable customer engagement platform that offers a simplified interface for building message templates, customer segments, and customer journeys to automate marketing outreach. Dittofeed has a 1-click deploy, self-hosted option that is MIT-licensed, as well as a cloud-hosted offering.

Categories: Software DevelopmentMarketing Automation Software

Website: dittofeed.com

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