Brightmetrics
brightmetrics.com
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Lightico
lightico.com
Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.
Cloodot
cloodot.com
Cloodot is a customer experience management app that consolidates chats and reviews from multiple platforms for efficient online engagement and reputation management.
VoiceBase
voicebase.com
Ipiphany
ipiphany.ai
TrueEngage
trueengage.com
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Sentiment
sentiment.io
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
HaloCRM
halocrm.io
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Exairon
exairon.com
Exairon provides autonomous solutions for customer interactions, automating processes without human intervention and improving efficiency for tasks that require human involvement.
Mavenoid
mavenoid.com
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
Ada
ada.cx
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Howazit
howazit.com
Howazit is a customer communication platform that automates interactions, streamlines communication processes, and provides insights to enhance customer experience.
Lang.ai EU
lang.ai
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
Boost.ai
boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
ThumbCrowd
thumb-crowd.com
ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.
Verloop.io
verloop.io
Verloop.io is a customer support automation platform that offers AI-driven chat and voice solutions for businesses to enhance customer interactions across multiple channels.
CINNOX
cinnox.com
CINNOX is an engagement platform that integrates telephony and digital channels to enhance communication for businesses, improving customer and employee experiences.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
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