Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Feebak
feebak.com
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
Zingly.ai
zingly.ai
Zingly.ai uses AI to optimize customer service operations, improving efficiency and satisfaction by streamlining communication between businesses and customers.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Hippo
jungleworks.com
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Cloodot
cloodot.com
Cloodot is a customer experience management app that consolidates chats and reviews from multiple platforms for efficient online engagement and reputation management.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
VoiceBase
voicebase.com
VoiceBase analyzes voice and text interactions for enterprises, providing insights to improve customer service and operational efficiency through speech analytics.
Ipiphany
ipiphany.ai
Ipiphany automates the discovery of business insights, offering tools for validation, explanation, measurement, and reporting.
TrueEngage
trueengage.com
TrueEngage helps businesses create personalized multi-channel contact widgets, manage leads, and analyze user engagement across platforms.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Sentiment
sentiment.io
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
HaloCRM
halocrm.io
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Exairon
exairon.com
Exairon provides autonomous solutions for customer interactions, automating processes without human intervention and improving efficiency for tasks that require human involvement.
Mavenoid
mavenoid.com
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
Howazit
howazit.com
Howazit is a customer communication platform that automates interactions, streamlines communication processes, and provides insights to enhance customer experience.
Lang.ai EU
lang.ai
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
Boost.ai
boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
ThumbCrowd
thumb-crowd.com
ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.
Verloop.io
verloop.io
Verloop.io is a customer support automation platform that offers AI-driven chat and voice solutions for businesses to enhance customer interactions across multiple channels.
CINNOX
cinnox.com
CINNOX is an engagement platform that integrates telephony and digital channels to enhance communication for businesses, improving customer and employee experiences.
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