Richpanel
richpanel.com
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Swell
swellcx.com
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Alvaria
alvaria.com
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Cust
cust.co
Cust is an AI-powered customer success platform that helps teams engage and support smaller customers through personalized success plans.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Graphlogic
graphlogic.ai
Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.
Alivo
alivo.ai
Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
DialOnce
dialonce.ai
DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.
Ada
ada.cx
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Lang.ai US
lang.ai
Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.
SalesLens
saleslens.io
SalesLens analyzes team conversations and sales data to provide insights and reports for performance improvement and coaching.
Whelp
whelp.co
Whelp is an app that uses AI chatbots and omnichannel messaging to reduce customer wait times by 60%, while providing advanced reporting for performance tracking.
Robylon AI
robylon.ai
Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Brightmetrics
brightmetrics.com
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Lightico
lightico.com
Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
iAdvize
iadvize.com
iAdvize is a conversational platform for e-commerce, enabling brands to engage customers through messaging and real-time support across multiple channels.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
LumenVox
lumenvox.com
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
Omni Intelligence
omniintelligence.online
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
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