Salesforce
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Qualtrics
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
UserTesting
UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.
Dovetail
Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.
Experience.com
Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.
BirdEye
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
QuestionPro
QuestionPro is an online survey software for creating, distributing, and analyzing surveys, polls, and quizzes, offering various templates and offline data collection.
Solitics
Solitics is a customer engagement platform that integrates data to enhance marketing strategies, allowing businesses to manage customer interactions effectively.
Vitally
Vitally is a customer success platform that integrates real-time data and automates workflows to help teams manage customer relationships effectively.
Reptrics
Reptrics is a customer success software for B2B SaaS, helping teams manage onboarding, renewals, and reduce churn through automated workflows and data insights.
SMG
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Forsta
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
Pendo
Pendo is a product experience platform that helps teams understand user behavior, implement in-app guidance, and collect feedback to enhance software experiences.
SurveySparrow
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Alchemer
Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.
Planhat
Planhat is a customer success platform that centralizes customer data, automates workflows, and optimizes customer engagement to improve retention and performance.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
UpdateAI
UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.
Catalyst
Catalyst is a platform that enhances customer experience and growth through automations, data integration, and workflows, focusing on customer retention and insights.
Paddle
Paddle simplifies payment processing, tax management, and subscription services for SaaS businesses, handling transactions, fraud protection, and customer interactions.
OpenText
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Akita
Akita is a Customer Success Management platform that tracks customer interactions, monitors customer health, automates tasks, and provides analytics for improved retention.
IrisAgent
IrisAgent automates customer support with AI for faster ticket resolution, proactive issue discovery, and improved communication between support teams and customers.
Skeepers
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
HappyOrNot
The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.
Alida
Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.
Rupert
Rupert is a no-code tool that provides predictive account-level signals for GTM teams, enabling data-driven playbooks for lead engagement and customer management.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
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