Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Digital Samba
digitalsamba.com
Digital Samba is a secure, GDPR-compliant video conferencing platform designed for integration into various applications, particularly in mental health services.
Zupport AI
zupport.ai
Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
WalkMe US
walkme.com
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Propane Chat
propanechat.com
Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.
BotsCrew
botscrew.com
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
Vibtree
vibtree.com
Vibtree is a cloud communication software that automates calls and messages, manages high call volumes, connects messaging platforms, and uses AI for feedback and monitoring.
Layerise
layerise.com
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
Ada
ada.cx
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
SendHub
sendhub.com
SendHub is an SMS messaging platform that helps businesses streamline communication with features like mass texting, two-way messaging, and contact management.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Sweego
sweego.io
Sweego is a multi-channel notification platform for developers, enabling email and SMS notifications with future support for push and chat. It is GDPR compliant.
Parloa
parloa.com
Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
WalkMe EU
walkme.com
WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Usetiful
usetiful.com
Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Bandwidth
bandwidth.com
Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
SynXis Voice Agent
sabrehospitality.com
SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.
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