DigitalGenius
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Website: digitalgenius.com
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DigitalGenius is a customer experience automation platform that combines ecommerce AI with customisable workflows and integrations.
With 60+ retail and ecommerce-specific use cases available out of the box, DigitalGenius helps retailers to automate their responses to repetitive customer queries like "Where is My Order?" and returns/refunds.
This results in faster response and resolution times, and frees up agents to deal with more complex queries.
Website: digitalgenius.com
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