Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
BoldDesk
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
HelpTree
HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.
Paillor
Paillor is an AI-powered platform that integrates employee support, automation, and knowledge management, helping users manage requests and access information efficiently.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Helpshift
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
Apty
Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.
ScreenSteps
ScreenSteps is a knowledge management platform that helps businesses create, manage, and share training materials and documentation to improve knowledge transfer and employee performance.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Eniston
Eniston is a user-friendly knowledge base management app that helps teams create, manage, and share information efficiently with various content formats.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Fuze
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
CareAR
CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.
MangoApps
MangoApps is a digital workplace platform that centralizes communication, collaboration, and workflow management for organizations, enhancing productivity and information sharing.
Onepilot
Onepilot simplifies customer care outsourcing for brands, offering 24/7 support across multiple channels, with quick setup and a broad client base in Europe.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
UserGuiding
UserGuiding enables companies to create interactive onboarding experiences and product walkthroughs without coding, enhancing user adoption and engagement.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Raffle
Raffle is a search app that enhances knowledge sharing and insights through AI-driven search solutions for websites, workplaces, and apps.
Wizardshot
Wizardshot is a web app and Chrome extension that allows users to create screen-recorded step-by-step tutorials easily, while ensuring privacy and facilitating sharing.
Callision
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
GullChat
GullChat is a free international online customer service system providing chat, voice, video, and AI support, integrating with over 20 popular applications for comprehensive business solutions.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Canvas Envision
Canvas Envision is a platform that enables the creation and use of interactive digital work instructions for training and manufacturing processes.
Comcast Business
The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.
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