Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
CXFacts
CXFacts is a fintech app that tracks bank service performance for corporate customers, enabling feedback for improved relationships and efficiency between banks and businesses.
Upland Rant & Rave
Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
Syncly
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Cycle
Cycle is a platform for teams to capture and manage product feedback, integrating with tools like Linear and GitHub to enhance user insights and communication.
Embrace
Embrace is a mobile observability platform that helps developers monitor, debug, and optimize applications by providing insights into user interactions and app performance.
Sprig
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
Canvs AI
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
Swell
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Heap
Heap captures user interactions on websites and apps, providing insights for improving conversion, retention, and overall customer experience.
Kimoby
Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.
HappyOrNot
The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Featurebase
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
BugHerd
BugHerd is a visual feedback and bug tracking tool for websites, helping teams collect feedback and manage project tasks efficiently.
Lyssna
Lyssna is a remote user research platform that enables companies to conduct tests, surveys, and interviews to understand their audience and improve user experiences.
Totango
Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.
WEVO
WEVO is a UX research platform that provides quick insights to improve website conversion and user experience using AI for testing and feedback analysis.
Crowd
Crowd provides teams with immediate user insights to support informed decisions in product development, design, and marketing.
Outgrow
Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.
Convas
Convas helps SaaS and startups collect and prioritize customer feedback to improve products and enhance customer satisfaction.
InMoment
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Delighted
Delighted is a survey app that enables businesses to collect and analyze feedback from customers and employees to improve experiences and reduce churn.
Hostcomm
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
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