Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
connexease
connexease.com
Connexease is a support platform that integrates multiple messaging channels, enabling businesses to manage customer communications efficiently from a single interface.
Edge
startedge.com
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
MailMetrics
mailmetrics.com
MailMetrics is a platform for large organizations to manage and optimize customer communication while ensuring compliance with regulations.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Pluspoint
pluspoint.io
Pluspoint helps businesses manage customer reviews through automated feedback collection and real-time alerts to improve local SEO and attract organic traffic.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Compart
compart.com
Compart offers software solutions for Customer Communication Management, covering document management and output processes for various industries.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Contivio
contivio.com
Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Distrobird
distrobird.com
Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.
Hatch
usehatchapp.com
Hatch is a customer communication platform that automates messaging and follow-ups to improve lead management and enhance outreach efficiency.
Marchex
marchex.com
Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.
SynXis Voice Agent
sabrehospitality.com
SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
AuditCall
auditcall.com
AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.
DialLink
diallink.com
DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Quadient
quadient.com
Quadient AP Automation streamlines accounts payable processes, enabling collaboration, reducing data entry, and enhancing control through automated workflows.
Oki-Toki
oki-toki.cloud
Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.
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