Assembled
Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
MSG91
MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Canvs AI
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
DYL
DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Exotel
Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.
Fuze
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
DCDial
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Syncly
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Callision
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
VoiceSpin
VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.
Sprig
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
FeedNotch
FeedNotch is a tool for software teams to collect, organize, and analyze user feedback, facilitating collaboration on product improvements directly within their application.
HiperMe!
HiperMe! is a unified communications platform that centralizes calls, texts, emails, and chats into one interface for efficient management and collaboration.
Comcast Business
The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
uContact
uContact is a cloud-based contact center solution that manages customer interactions across various channels to enhance engagement and streamline communication.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Frame AI
Frame AI helps companies analyze complex data through workflow triggers, enabling proactive risk management and revenue opportunities from unstructured data.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Yeastar
Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.
Ziwo
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
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