Page 7 - Top TCN Alternatives

virtualQ

virtualq.io

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

Crosser

crosser.io

Crosser is a hybrid streaming analytics and integration software that processes data in real-time for pipelines and automation, managed from a single control center.

2Smart Cloud

2smart.com

The 2Smart Cloud app simplifies IoT device creation and management, supporting various hardware and enabling integration with smart home services for automation.

Golioth

golioth.io

Golioth is a cloud platform for developing and managing IoT projects, enabling secure connections, device monitoring, and driver creation for enhanced performance.

Rezo.ai

rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

Shopl

shoplworks.com

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

Collab

collab.com

Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Siena AI

siena.cx

Siena AI is an autonomous customer service platform that uses AI to manage customer interactions for brands in over 100 languages.

Cyara

cyara.com

Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.

PCIPal

pcipal.com

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Cognigy

cognigy.com

Cognigy provides a conversational AI platform for businesses to create AI agents for customer service, enabling instant, personalized support across multiple channels.

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Robotalker

robotalker.com

Automated calling service that sends pre-recorded or text-to-speech voice messages to groups, schedules and manages calls, collects responses, and reports call outcomes.

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Lang.ai EU

lang.ai

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Intelliverse

intelliverse.com

Intelliverse offers business communication services and sales software for sales acceleration, lead generation, and contact management.