NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Qualified
qualified.com
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
Ultimate
ultimate.ai
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
Screendesk
screendesk.io
Screendesk allows users to request screen recordings or initiate live screen sharing with customers, integrating seamlessly with helpdesk platforms.
Dooly
dooly.ai
Dooly helps revenue teams improve CRM hygiene and streamline workflows by automating tasks and integrating with existing systems.
Trengo
trengo.com
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Tiledesk
tiledesk.com
Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.
LeadAngel
leadangel.com
LeadAngel is a B2B lead management platform that filters, matches, and routes leads to salespeople, integrating with CRM systems for efficient sales processes.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
FormAssembly
formassembly.com
FormAssembly is a no-code platform for creating secure forms and automating data collection workflows, integrating with systems like Salesforce and ensuring compliance.
Droxy
droxy.ai
Droxy is an AI platform for creating and managing chatbots that assist customers by answering inquiries, booking appointments, and handling leads in a brand's voice.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Glance
glance.cx
Glance provides tools for real-time web and mobile co-browsing, screen sharing, and video to enhance customer support and consultation.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
TrueContext
truecontext.com
TrueContext is a mobile workflow platform that enables enterprises to automate and streamline field service operations and data collection.
Twig
twig.so
Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.
Opensense
opensense.com
Opensense allows centralized management of email signatures across devices, compatible with Office 365, Google Workspace, Salesforce, and more.
Decagon
decagon.ai
Decagon is an AI platform for customer support that automates interactions, analyzes conversations, and integrates with existing tools to enhance service efficiency.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
CX Genie
cxgenie.ai
CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.
Floatbot
floatbot.ai
Floatbot is a no-code AI platform for creating chatbots and voicebots, automating customer support, onboarding, and interactions across multiple channels.
Mapsly
mapsly.com
Mapsly is a location intelligence app that offers customizable mapping, route optimization, and data integration for CRM and spreadsheet users.
Yesware
yesware.com
Yesware is an email tracking and outreach tool that integrates with Gmail and Outlook, helping sales teams manage campaigns and track engagement.
Acquire
acquire.io
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Yuma
yuma.ai
Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.
Blitzz
blitzz.co
Blitzz is a remote inspection platform that provides tools like video calls, screen sharing, and reporting for efficient inspections without client app downloads.
ValueText
valuetext.io
ValueText is an SMS app for Salesforce, offering bulk text messaging, WhatsApp integration, and an SMS gateway, starting at $7.
WIZ.AI
wiz.ai
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Fullview
fullview.io
Fullview is a co-browsing app that enhances customer support by allowing real-time screen sharing and troubleshooting without downloads, integrating with major support tools.
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