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Voice over Internet Protocol (VoIP) software leverages an IP network to transmit phone calls seamlessly, eliminating the need for an additional telephone network. It serves as a modern version of PBX (Private Branch Exchange), a term referring to private telephone networks within organizations. VoIP providers offer various types of PBX, such as hosted PBX, virtual PBX, and cloud PBX, with differences primarily in the level of user maintenance required. The hardware requirements for VoIP solutions can vary. Some providers mandate the use of their specific phone systems, while others are compatible with any proprietary VoIP phone. Additionally, some VoIP providers offer a solution called softphone, which allows users to make calls using their personal cell phone, either as a supplement to or instead of a traditional PBX. VoIP capabilities are also integrated into other types of communication software. For instance, the voice component in video conferencing software is enabled by VoIP. However, VoIP providers offer internet-based call connectivity independently of video messaging services or other communication platforms. VoIP is a key feature of UCaaS (Unified Communications as a Service) software and contact center infrastructure software. Many UCaaS solutions include both softphone and PBX options within their offerings.
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Zoom
zoom.us
Zoom is a video conferencing app that allows users to hold virtual meetings, enabling video chats, screen sharing, and integration with various tools.
Podium
podium.com
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
OpenPhone
openphone.com
OpenPhone is a cloud-based phone app for businesses that allows calling, messaging, and team collaboration with shared numbers and AI-assisted features.
Webex
webex.com
Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.
Twilio
twilio.com
Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.
Net2Phone
net2phone.com
Net2Phone is a cloud-based VoIP service that offers voice, video, and messaging for businesses, enabling communication with features like call management and video conferencing.
GoTo
goto.com
GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.
Aircall
aircall.io
Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.
Grasshopper
grasshopper.com
Grasshopper is a virtual phone system for small businesses, enabling users to manage calls, voicemails, and texts using their existing devices without extra hardware.
Vonage
vonage.com
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
iPlum
iplum.com
iPlum provides a separate business phone line with calling and texting features for professionals, ensuring security and compliance for various industries.
Cisco
cisco.com
Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.
8x8 Work
8x8.com
8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.
JustCall
justcall.io
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Textr Team
textrapp.com
Textr Team is a business communication app that allows teams to text and call using multiple local numbers on any device, enhancing collaboration and task management.
LeadDesk
leaddesk.com
LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.
Sonetel
sonetel.com
Sonetel provides local phone numbers in various countries, enabling call forwarding, team communication, and customer interaction through chat and phone.
Ring4
ring4.com
Ring4 is an online business phone system that allows users to set up a business phone number quickly for calling, texting, and video conferencing.
CallHippo
callhippo.com
CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.
Nextiva
nextiva.com
Nextiva is a communication platform that integrates voice, video, SMS, and messaging to streamline customer interactions and internal communications for businesses.
Ooma Office
ooma.com
Ooma Office is a VoIP app for businesses, enabling call management, voicemail, and integration with business tools, supporting mobile and scalable communication solutions.
KrispCall
krispcall.com
KrispCall is a cloud telephony system that enables businesses to manage calls and texts using local and toll-free numbers globally, supporting CRM integration and various communication features.
Zadarma
zadarma.com
Zadarma is a cloud-based VoIP phone system offering virtual numbers, a free Cloud PBX, SMS capabilities, and a webphone for businesses seeking low-cost communication solutions.
Cloudtalk
cloudtalk.com
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Phone.com
phone.com
Phone.com is a communication app offering advanced call handling, video calling, and call management features for businesses, accessible from any device.
smrtPhone
smrtphone.io
smrtPhone is a cloud-based communication app that integrates voice, text, and lead management tools to enhance productivity for sales-driven businesses.
Ringover
ringover.com
Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.
Voiply
voiply.com
Voiply is a VoIP app that offers phone services for homes and businesses, including unlimited U.S. and Canada calls, online fax, and number porting.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
TalkChief
talkchief.io
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
Devyce
devyce.com
Devyce is an AI-based phone system for businesses, offering call summarization, messaging, and team collaboration. Accessible on multiple platforms.
Voip Business
voipbusiness.com
VoIP Business is a cloud-based communication app offering voice, video calling, and conferencing features, optimized for remote work and business collaboration.
Tresta
tresta.com
Tresta is a virtual phone system app that allows users to manage business calls and texts from any smartphone, offering various communication features for businesses.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Ringblaze
ringblaze.com
Ringblaze is a virtual phone system for small businesses that manages calls, messages, and customer interactions in a shared inbox across various platforms.
CircleLoop
circleloop.com
CircleLoop is a UK-based cloud telecom app that centralizes business communication, offering call management and integration with various tools.
IntBell
intbell.com
IntBell is a SAAS platform offering international SMS and voice services primarily for small and medium-sized businesses.
Telnyx
telnyx.com
Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.
CommPeak
commpeak.com
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Talkroute
talkroute.com
Talkroute is a VoIP app that turns phones and desktops into a virtual phone system for calls, texts, and video meetings, suitable for various business needs.
VoIP.ms
voip.ms
VoIP.ms is a VoIP service that enables users to make and receive calls via the internet, offering features like call forwarding, voicemail, and integration with various devices.
Enablex.ai
enablex.io
Enablex.ai is a communication platform offering APIs and SDKs for integrating voice, video, and messaging features into applications for enhanced real-time communication.
OnSIP
onsip.com
OnSIP is a VoIP platform that offers customizable communication tools, including call management, video conferencing, and integrations for small businesses.
Ringostat
ringostat.com
Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.
Yodel.io
yodel.io
Yodel.io integrates phone communication into Slack, allowing users to make calls with existing or new phone numbers in over 100 countries.
AVOXI
avoxi.com
AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.
Broadvoice Cloud PBX
broadvoice.com
Broadvoice Cloud PBX is a cloud-based communication platform for SMBs, offering features like call management, virtual fax, and team collaboration tools.
VoIPstudio
voipstudio.com
VoIPstudio is a VoIP phone service that offers advanced call management and supports flexible, scalable communication for businesses, enhancing productivity and reliability.
Kasookoo
kasookoo.com
Kasookoo is a cloud-based phone solution that enables users to manage team communications via mobile and desktop, offering features like call routing and unlimited calls to the UK, US, and Canada.
Kixie
kixie.com
Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Toky
toky.co
Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.
Mitel MiCollab
mitel.com
Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Cradle.io
cradle.io
Cradle.io is a communication tool for businesses that enables sales and support teams to connect with customers easily, manage users, and access reporting insights.
Cytracom
cytracom.com
Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.
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