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A Customer Information System (CIS) is a critical software tool used by utility companies to manage customer data, billing, and service requests. It serves as the backbone for customer interactions and operational efficiency, enabling utilities to deliver better services and maintain strong customer relationships. The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities.
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Salesforce
salesforce.com
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Ziptility
ziptility.com
Ziptility is an app for water and wastewater crews to manage assets and work orders, providing mapping, real-time monitoring, and data analytics for effective utility management.
Bynry
bynry.com
Bynry offers an AI-driven SaaS platform, SMART360, enabling utility companies to manage electricity, gas, and water supply efficiently through digitized operations.
VertexOne
vertexone.net
VertexOne is a cloud-based SaaS app that enhances customer experience for utilities and energy providers through tools for customer management and operational efficiency.
Open Intelligence
openintl.com
Open Intelligence app helps telecom and utility providers with billing, customer care, mobile management, and metering through a comprehensive software solution.
PROS
pros.com
PROS app offers AI-driven pricing and revenue management solutions for B2B and B2C companies to enhance sales and profitability.
SpryPoint
sprypoint.com
SpryPoint is a cloud-based platform that helps utility companies manage billing, customer service, and operations for electric, water, gas, and telecom services.
Expansive FM
expansivefm.com
Expansive FM is a mobile-first platform for facilities management, covering work order, workflow, asset, property, document management, and real-time reporting.
PayIt
payitgov.com
PayIt is a digital payment platform that simplifies transactions for state and local government agencies, improving payment processes for residents.
Deepki
deepki.com
Deepki is an app that helps real estate companies monitor and improve energy efficiency and sustainability through data analytics and operational insights.
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