In order to be categorized under User Research, a product should: Provide tools to engage customers and/or visitors in real-life brand interactions digitally, in person, or a mix of both. Enable targeting of current customers/users for feedback or gathering feedback from external audiences. Allow for immediate feedback to gather timely opinions on specific aspects of the buyer's journey and individual circumstances. Include features or integrate with tools that aid in tagging, sorting, and sharing individual interviews and responses for analysis, facilitating informed optimization decisions by organizations.
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Hotjar
hotjar.com
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
UserTesting
usertesting.com
UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.
Qualtrics
qualtrics.com
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Dovetail
dovetail.com
Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.
Prolific
prolific.com
Prolific is a platform for researchers to collect high-quality data from a vetted pool of participants for academic and market research.
dscout
dscout.com
dscout is a remote research app for collecting user insights through video feedback from participants worldwide, aiding businesses in product and service improvement.
Respondent Researcher
respondent.io
The Respondent Researcher app connects researchers with participants for real-time research interviews and surveys, streamlining data collection and analysis.
Discuss
discuss.io
Discuss is a platform designed for researchers to gather and analyze customer insights, facilitating structured conversations and feedback at scale.
UXtweak
uxtweak.com
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Userfeel
userfeel.com
Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.
Respondent Participant
respondent.io
A marketplace for sourcing and scheduling global research interviews to assist in conducting various forms of research.
Indeemo
indeemo.com
Indeemo is an AI-powered video research platform that enables teams to gather contextual insights through multimedia feedback from participants in real life.
GetCurious
getcurious.io
GetCurious helps product teams conduct user research quickly by gathering insights via video, audio, and screenshare during real-time participant sessions.
HubUX
hubux.com
HubUX is a platform for managing participant recruitment and research operations, facilitating surveys and qualitative research with user engagement tools.
UXReality
uxreality.com
UXReality is an AI-powered app that tracks mobile user behavior, providing insights through features like heatmaps, gaze plots, and emotion measurement.
UserZoom
userzoom.com
UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.
Maze
maze.co
Maze is a remote user research platform that enables designers and product managers to gather and analyze user insights effectively for product development.
Marker.io
marker.io
Marker.io is a feedback tool for web development teams that allows users to capture, manage, and act on feedback through annotated screenshots and integrations with project management tools.
Userlytics
userlytics.com
Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.
Tobii UX Explore
tobii.com
Tobii UX Explore provides insights into user experience by visualizing user attention and gaze with smartphone-based testing for design improvements.
VWO
vwo.com
VWO is a web testing and conversion optimization platform that helps businesses enhance user experience through analytics and experimentation tools.
User Interviews
userinterviews.com
User Interviews is a platform that facilitates user research through structured interviews, enabling organizations to gather insights and understand user needs.
UX Sniff
uxsniff.com
UX Sniff is an AI tool that analyzes session recordings to identify unusual click patterns, helping improve website navigation and user experience.
Great Question
greatquestion.co
Great Question facilitates UX research by enabling user recruitment, interviews, surveys, and data storage for insights.
UX Metrics
uxmetrics.com
UX Metrics is an accessible online platform for card sorting and tree testing, designed for all users to conduct user research and analyze insights easily.
RealEye
realeye.io
RealEye is an online research platform that uses webcam eye-tracking to analyze user behavior, emotions, and survey responses in various studies.
GetWhy
getwhy.io
GetWhy is an AI-driven platform that gathers video responses from audiences, providing fast analysis of consumer insights and emotions for marketing decisions.
Zuko
zuko.io
Zuko is a form analytics tool that helps businesses understand user behavior on online forms to reduce abandonment and improve conversion rates.
Juno
heyjuno.co
Juno is an AI research platform that conducts user interviews to gather insights about thoughts and feelings, operating autonomously and in multiple languages.
Usersnap
usersnap.com
Usersnap enables product teams to gather user feedback, report bugs, and conduct user testing through visual feedback and integrations with project management tools.
Field Agent
fieldagent.net
Field Agent is a mobile app that allows users to earn money by completing retail-related tasks like surveys and mystery shopping.
Remesh
remesh.ai
Remesh is a research platform that enables real-time conversations with audiences, using AI to analyze their feedback and provide insights for decision-making.
Ideally
goideally.com
Ideally is an innovation platform that provides on-demand insights for brands to test concepts and ideas using generative AI.
Userback
userback.io
Userback is a user feedback platform that collects visual feedback and insights to enhance product development and user experience through surveys and session replays.
RapidUsertests
rapidusertests.com
RapidUsertests is a platform that connects businesses with testers to collect usability feedback for websites and apps, helping improve user experience and product performance.
Highlight
letshighlight.com
Highlight is an app that facilitates in-home testing of consumer products, helping brands collect data on their new food, beauty, and pet products for improved market launch.
Global App Testing
globalapptesting.com
Global App Testing connects developers with a global community of testers to provide comprehensive testing services for web and mobile applications.
UXArmy
uxarmy.com
UXArmy is a user research platform that facilitates usability testing and gathers insights through video recordings, interviews, and analysis tools.
Kraftful
kraftful.com
Kraftful analyzes user feedback to help product teams understand needs and improve products by extracting actionable insights from various sources.
BuildUX
buildux.com
BuildUX is a SaaS platform that helps UX teams create and analyze user personas for better product strategy and design decisions.
CoNote
conote.ai
CoNote transcribes, analyzes, and organizes qualitative research data, facilitating team collaboration.
Sprig
sprig.com
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
PlaybookUX
playbookux.com
PlaybookUX is a platform for user research and usability testing, enabling businesses to gather feedback on products from customers through various testing methods.
Optimal Workshop
optimalworkshop.com
Optimal Workshop is a user experience research platform that helps analyze and improve website and app information architecture through various testing methods.
Kantar Marketplace
kantarmarketplace.com
Kantar Marketplace is an automated research platform providing insights and analytics to help businesses understand consumer behavior and market trends.
Howuku
howuku.com
Howuku is a behavior analytics app that helps businesses track user interactions on websites using heatmaps, A/B testing, and surveys to improve engagement and conversions.
Userbrain
userbrain.com
Userbrain is a user research platform for remote usability testing, allowing businesses to gather video feedback from real users on their digital products.
EthOS
ethosapp.com
EthOS is a research platform enabling user insights through mobile ethnography, diary studies, and chat-based interviews for UX and market researchers.
PickFu
pickfu.com
PickFu allows users to create polls for testing product designs, images, and copy to determine preferences in their target market.
Survicate
survicate.com
Survicate is survey software for collecting customer feedback across channels, measuring satisfaction, and analyzing insights to improve products and services.
Rally UXR
rallyuxr.com
Rally UXR is a user research CRM that helps teams recruit, manage, and conduct user research efficiently, centralizing data and enhancing collaboration.
HoneyStack
hockeystack.com
HockeyStack is a B2B analytics platform that integrates data from various sources to measure marketing effectiveness and visualize customer journeys.
Marvin
heymarvin.com
Marvin is a qualitative data analysis platform that centralizes customer knowledge and automates research tasks to enhance user insight sharing and product design.
WEVO
wevo.ai
WEVO is a UX research platform that provides quick insights to improve website conversion and user experience using AI for testing and feedback analysis.
Netigate Feedback
netigate.net
Netigate is a feedback platform that helps organizations collect, analyze, and act on customer and employee insights to improve satisfaction and loyalty.
NEXT
nextapp.co
NEXT is an AI-powered platform that analyzes customer interactions, providing insights for product development and decision-making.
Upsiide
upsiide.com
Upsiide is a SaaS platform that helps organizations refine and validate innovation ideas through customizable studies and improved data analysis.
Chatty Insights
chattyinsights.com
Chatty Insights is an app that collects and analyzes customer feedback to provide data-driven insights for informed decision-making.
UserPeek
userpeek.com
UserPeek is a remote usability testing platform that records user interactions, offers speech-to-text transcription, and enables analysis for product improvements.
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