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Feedback management software, also known as review management software, empowers businesses to curate reviews of their products or services directly on their websites, enhancing the overall customer experience. This tool facilitates the tracking, monitoring, and analysis of both positive and negative feedback, enabling businesses to promptly respond to customer input. By leveraging review management software, e-commerce platforms can actively engage with their customer base, gaining insights into consumer behavior and refining their offerings based on genuine feedback. Unlike online reputation management software, which primarily focuses on monitoring and managing online reputation, review management software prioritizes review tracking and response functionalities. Moreover, review management software seamlessly integrates with e-commerce platforms, complementing existing email marketing tools and social media networks to optimize customer engagement and satisfaction.
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Podium
podium.com
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Trustpilot
trustpilot.com
Trustpilot is a consumer review app that enables users to post and read reviews of businesses, aiding in informed purchasing decisions and improving online reputation.
Yotpo
yotpo.com
Yotpo is an eCommerce marketing platform that enhances customer engagement through tools for loyalty, email, SMS marketing, reviews, and subscriptions.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
EmbedSocial
embedsocial.com
EmbedSocial is a platform for collecting and displaying user-generated content like reviews and social media posts on websites, helping businesses engage with customers.
Emplifi
emplifi.io
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
Skeepers
octoly.com
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
Shopper Approved
shopperapproved.com
Shopper Approved is a platform that helps online businesses collect and display customer reviews to enhance visibility and credibility.
Tagembed
tagembed.com
Tagembed is a tool that aggregates user-generated content from various social media platforms and displays it as a customizable feed on websites.
Sitejabber
sitejabber.com
Sitejabber helps consumers find genuine reviews and ratings of businesses, aiding informed decision-making about services and products.
Campaign Monitor
createsend.com
Campaign Monitor is an email marketing tool that allows users to create, manage, and analyze personalized email campaigns using templates and automation.
Reviews.io
reviews.io
Reviews.io is a review management platform that helps businesses collect, manage, and respond to customer feedback across various online channels.
JustReview
justreview.co
JustReview helps businesses manage customer reviews from multiple platforms, analyze feedback, and respond promptly to enhance online reputation and engagement.
Stamped
stamped.io
Stamped is an eCommerce marketing automation platform that helps businesses collect and manage customer reviews to boost engagement and sales.
GoReminders
goreminders.com
GoReminders automates appointment reminders via text or email to reduce no-shows for various service-based businesses.
VOC.ai
voc.ai
VOC.ai is an AI-powered platform for customer service and feedback analysis, enabling businesses to enhance operations and customer relations with data-driven insights.
Ratingful
ratingful.com
Ratingful is an app for collecting and managing customer reviews, enabling users to request feedback, respond to reviews, and monitor online reputation.
Trustable
trustable.ai
Trustable enables users to collect and manage text and video testimonials from customers, along with social proof and loyalty programs, all in one platform.
ReviewSpreader
reviewspreader.com
ReviewSpreader helps businesses collect, manage, and distribute customer reviews across various platforms to enhance their online reputation.
GetReviews.ai
getreviews.ai
GetReviews.ai helps businesses collect and analyze reviews from various platforms through customizable surveys and customer incentives.
GetReview
getreview.com
GetReview is a tool for businesses to collect and manage customer reviews, analyze feedback, and improve their products and services.
TrustMate
trustmate.io
TrustMate.io helps businesses collect and manage customer reviews with keyword-rich feedback, improving SEO and online presence in multiple languages.
StoryTap
storytap.com
StoryTap is a video engagement platform that enables brands to create, manage, and distribute authentic customer and employee video content at scale.
Sendlane
sendlane.com
Sendlane is an email marketing platform that offers tools for automation, SMS marketing, reviews, and analytics to help eCommerce brands improve customer engagement and retention.
Revain
revain.org
Revain is an app for users to share and read authentic reviews of products across various categories, helping consumers make informed purchasing decisions.
RealReviews.io
realreviews.io
RealReviews.io provides genuine user reviews for online services and products, helping users make informed decisions based on others' experiences.
Flowbox
getflowbox.com
Flowbox is a platform for businesses to collect, manage, and showcase user-generated content to enhance customer engagement and increase sales on e-commerce sites.
SiteVibes
sitevibes.com
SiteVibes is a platform for ecommerce retailers that facilitates shopper engagement, collects product reviews, manages loyalty programs, and displays trending products with analytics.
Annex Cloud
annexcloud.com
Annex Cloud is a platform that helps businesses enhance customer engagement and loyalty through data analysis, automation, and personalized experiences.
PowerReviews
powerreviews.com
PowerReviews helps brands and retailers collect, manage, and display customer reviews and feedback to improve products and enhance customer trust.
Bazaarvoice
bazaarvoice.com
Bazaarvoice is a platform for managing user-generated content, enabling businesses to collect, publish, and leverage customer reviews and insights to enhance marketing strategies.
Experience.com
experience.com
Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.
VideoPeel
videopeel.com
VideoPeel allows businesses to collect, analyze, and share video feedback from customers and employees, enhancing engagement and insights.
Taggbox
taggbox.com
Taggbox is a platform that collects and displays user-generated content from social media, helping brands engage users and enhance visibility.
xSellco
xsellco.com
xSellco Feedback helps users request reviews from satisfied customers to improve seller ratings on platforms like Amazon and eBay.
WizVille
wizville.com
WizVille improves customer experience and loyalty by engaging employees in optimizing interactions across all contact channels, leading to higher customer satisfaction ratings.
Videowise
videowise.com
Videowise is an eCommerce video platform for creating shoppable video content, enhancing user engagement, and improving sales with detailed analytics.
TrustLoop
trustloop.co
TrustLoop helps SaaS products and small businesses gather customer feedback, enabling public positive reviews while keeping negative feedback private.
Editorify
editorify.com
Editorify is an app for Shopify, Wix, and WooCommerce that imports reviews from various sources to help enhance product credibility and customer trust.
Lipscore
lipscore.com
Lipscore is a review management app that helps businesses collect, manage, and showcase customer reviews to enhance trust and improve services.
Morevago
morevago.com
Morevago allows users to add testimonials and reviews to their websites, landing pages, and funnels easily, without the need for coding.
Cloutly
cloutly.com
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
ResellerRatings
resellerratings.com
ResellerRatings is an app that helps consumers find and evaluate reliable resellers through user-generated reviews and ratings across various online marketplaces.
TrueReview
truereview.co
TrueReview simplifies collecting and managing customer reviews via SMS or Email, integrates with CRMs, and helps businesses improve their online reputation.
AiTrillion
aitrillion.com
AiTrillion is an all-in-one marketing automation platform for eCommerce, offering tools for loyalty programs, email marketing, product reviews, and customer engagement.
OneLocal
onelocal.com
OneLocal is an app that helps small businesses manage their local presence, offering tools for customer interaction, scheduling, payments, and reviews from a centralized dashboard.
ProvenExpert
provenexpert.com
ProvenExpert helps businesses manage online reviews and customer feedback, providing tools for collection, analytics, and reputation management to boost engagement and improvement.
Feefo
feefo.com
Feefo is a customer feedback platform that helps businesses collect and manage verified reviews from genuine customers to improve services and enhance online reputation.
TestFreaks
testfreaks.com
TestFreaks is an app that aggregates product reviews, ratings, and specifications to help users make informed purchasing decisions across various categories.
OnVoard
onvoard.com
OnVoard is an ecommerce marketing platform that streamlines processes, enhances user engagement, and boosts store revenue with automation and analytics.
Sendmea
sendmea.io
Sendmea is an online platform for businesses to collect, manage, and display customer video reviews to enhance credibility and trust among potential customers.
ReviewSender
reviewsender.com
ReviewSender automates the process of requesting and managing customer reviews for products, helping businesses improve their online reputation and visibility.
Shapo.io
shapo.io
Shapo.io is an app designed to collect, manage, and visualize customer testimonials effectively.
Localyser
localyser.com
Localyser is a software for managing online reviews, customer feedback, and social media, helping businesses improve their local presence and reputation.
DemandHub
demandhub.co
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
FeedbackFive
ecomengine.com
FeedbackFive helps Amazon sellers manage feedback and reviews by automating requests, monitoring trends, and providing analytics to improve customer satisfaction.
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