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Process mining tools analyze event logs to understand how employees execute business and IT processes. These solutions provide visibility into current workflows, highlighting inefficiencies, gaps, or vulnerabilities. By identifying these issues, process mining tools enable users to make data-driven improvements. They offer conformance checking to ensure processes are followed correctly and can alert users when steps are missed or skipped, even pinpointing the exact employee responsible. With the help of machine learning, some process mining tools can also offer proactive, actionable insights to guide data-driven decisions and drive process improvements. Process mining software helps operations professionals understand how business processes are actually performed, not just how they are intended to be. By gaining insights into the performance of employees or IT systems, IT project managers and operations teams can optimize and automate workflows. For organizations using business process management software, process mining can offer deeper insights into the performance of pre-existing workflows. Additionally, it can highlight opportunities for process automation, particularly when paired with robotic process automation (RPA) tools. While some process mining solutions focus exclusively on this area, others include process mining as part of a broader platform offering.
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Microsoft Power Automate
microsoft.com
Microsoft Power Automate is a cloud-based tool that automates workflows and processes across applications to enhance productivity and efficiency.
UiPath
uipath.com
UiPath is a platform for robotic process automation that automates repetitive tasks in businesses, offering tools for both attended and unattended automation workflows.
Celonis
celonis.cloud
Celonis provides a Process Intelligence platform that uses process mining and AI to optimize business processes and improve operational performance.
Fin
fin.com
Fin app logs team members' work activities and enriches this data to analyze processes, improving efficiency and quality in customer support.
Engage Process
engageprocess.com
Engage Process is a SaaS tool for teams to collaboratively map and design processes, adding contextual data without needing installation.
ABBYY
abbyy.com
ABBYY offers intelligent document processing and data extraction solutions, including FlexiCapture and FineReader, to streamline document management for enterprises.
Aptivio
aptiv.io
Aptivio is an automated platform that helps B2B companies identify high-potential accounts and improve lead conversion using AI-driven buyer intent signals.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
HEFLO
heflo.com
HEFLO is a BPM software for modeling, automating, and managing business processes, offering tools for workflow visibility and efficiency improvement.
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