Knowledge management software, or KM software, provides a structured approach to identifying, capturing, retrieving, and sharing information assets. It focuses on how to accomplish tasks, manage situations, understand processes, and complete jobs. These assets can include text documents, presentations, images, audio and video files, and various data types. The primary goal of knowledge management software is to capture and disseminate knowledge, enabling organization members, as well as partners and customers, to access and utilize information effectively. By maintaining a centralized repository for this knowledge, organizations create a single source of truth, reducing confusion and minimizing the time spent searching for information. Knowledge management includes a variety of specialized software products, categorized into four main types: knowledge base software, Q&A platform software, standard operating procedures software, and work instructions software. While some products fit neatly into one category, others with overlapping features may span multiple categories.
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Eniston
eniston.io
Eniston is a user-friendly knowledge base management app that helps teams create, manage, and share information efficiently with various content formats.
Iris
heyiris.ai
Iris helps businesses streamline sales processes by generating customized content using internal knowledge, improving efficiency in deal cycles and team performance.
Near-Life
near-life.tech
Near-Life is a platform for educators to create interactive video, VR, and gamified content for engaging and immersive learning experiences.
SlimWIki
slimwiki.com
SlimWiki is a cloud-based wiki platform that facilitates team collaboration and knowledge management with an easy-to-use interface and customizable templates.
Gyde
gyde.ai
Gyde is a digital adoption platform that offers step-by-step voice assistance, training videos, and help articles within applications for user guidance.
Tettra
tettra.co
Tettra is knowledge base software that organizes company information for easy access, enabling teams to find answers quickly via Slack or a web app.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Operations1
operations1.com
Operations1 is a platform that digitizes production processes, enhances workflow management, and provides real-time insights for operational efficiency.
Trainn
trainn.co
Trainn is a customer education platform that helps SaaS companies onboard and train customers using videos, walkthroughs, and a no-code course builder.
Augmentir
augmentir.com
Augmentir provides an AI-based platform to enhance productivity and safety for frontline workers in industrial sectors through digital workflows and real-time support.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Tulip
tulip.co
Tulip is a no-code platform that helps companies optimize frontline operations by creating custom apps for data collection, process automation, and real-time analysis.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
ShiftX
shiftx.com
ShiftX is a user-friendly process modeling tool that integrates workflows with applications and systems to enhance operational efficiency and resource management.
ProcessKit
processkit.com
ProcessKit helps agencies streamline client onboarding by creating repeatable checklist processes, managing tasks on a Kanban board, and integrating with other solutions.
Operandio
operandio.com
Operandio is a restaurant management app that streamlines operations, tracks analytics, manages tasks, and supports employee communication and training.
Azumuta
azumuta.com
Azumuta is a digital platform that aids manufacturing companies by providing tools for work instructions, quality assurance, training, and continuous improvement.
Baklib
baklib.com
Baklib is software for creating professional knowledge bases and help documents, featuring multi-source content and structured guides for easy navigation and searching.
UTrakk
utrakk.proactioninternational.com
UTrakk aids managers in enhancing performance and employee experience by digitizing Proaction International's expertise in continuous improvement.
Arphie
arphie.ai
Arphie uses AI to streamline RFPs, RFIs, and security questionnaires, automating draft responses and knowledge base updates directly from original documents.
KnowledgeOwl
knowledgeowl.com
KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.
Amploo
amploo.io
Amploo is a collaborative platform for SMEs that integrates project management, task assignments, file sharing, and HR functions to enhance team efficiency.
Siedisk
siedesk.com
Siedisk helps build and manage knowledge bases and FAQs for customer support, featuring AI assistance, SSL security, and performance monitoring.
SymphonyAI
symphonyai.com
SymphonyAI is an AI platform that enhances operational efficiency in various industries through predictive and generative AI applications, improving business processes and insights.
beSlick
beslick.com
beSlick is a process management app that helps businesses streamline task management, improve employee engagement, and maintain consistent workflows for enhanced efficiency.
Andonix
andonix.com
Andonix helps teams manage operational issues with real-time monitoring, AI-driven solutions, and smart workflows to improve productivity and reduce downtime.
SwipeGuide
swipeguide.com
SwipeGuide is a digital platform for creating clear, interactive work instructions, helping frontline teams improve efficiency and reduce errors.
Pilot.io
pilot.io
Pilot.io turns Google Drive into an AI-enhanced hub for teamwork and productivity, integrating with various tools for efficient workflow management and data analysis.
ClickHelp
clickhelp.com
ClickHelp is a cloud-based tool for creating, managing, and publishing technical documentation, including manuals and knowledge bases, with collaboration and analytics features.
Unleash
unleash.so
Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.
Elium
elium.com
Elium is a knowledge-sharing platform that enables employees to access and organize company information, improving collaboration and decision-making.
Helpmeh
helpmeh.com
Helpmeh allows startups and side projects to create organized and visually appealing documentation, helping to reduce support costs.
CDS Visual
cdsvisual.com
CDS Visual is a cloud solution that enhances industrial product data with 3D visualization, supporting eCommerce and product configuration for various industrial applications.
Neuron7.ai
neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
livepro
livepro.com
livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.
anyRM
anyrm.de
anyRM provides digital solutions for pharma and life sciences, streamlining processes and ensuring compliance with tools like SOP-Generator and anyRM Labs.
Way We Do
waywedo.com
Way We Do is SOP software that organizes and standardizes procedures, streamlining training and workflow management to improve efficiency and compliance.
Turf
useturf.io
Turf is a community platform for SaaS companies, enabling user discussions, self-service support, and feedback through forums, knowledge bases, and events.
BOTWISE
botwise.io
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Guides.co
guides.co
Guides.co is an app for creating, sharing, and discovering well-structured guides on various topics, facilitating knowledge sharing and collaboration.
Guidejar
guidejar.com
Guidejar is a SaaS tool for creating interactive product demos and guides, enabling users to record workflows and customize content for onboarding and support.
Auros
aurosks.com
Auros captures and modularizes essential company knowledge, delivering it actively to improve technical decision-making and save time and resources.
Office Hours
officehours.com
Office Hours is a platform that connects clients with experts for 30 to 60-minute consultations, managing scheduling, compliance, and payment.
WorkfloPlus
intoware.com
WorkfloPlus is a digital platform that streamlines workflows, ensures task compliance, and provides real-time data for informed decision-making and operational efficiency.
Next Matter
nextmatter.com
Next Matter is a workflow management app that automates and streamlines business processes, allowing easy customization and integration with other tools.
Quilt
quilt.app
Quilt is a knowledge platform for go-to-market teams that automates content updates and Q&A generation, integrating with various tools for efficient collaboration.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Wannadocs
wannadocs.com
Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.
Stax.ai
stax.ai
Stax.ai helps retirement plan TPAs streamline operations and improve client service by automating data management and optimizing workflows.
DialogLoop
dialogloop.com
DialogLoop is an audience engagement platform for live, hybrid, and remote events, allowing users to create polls, Q&A sessions, and surveys integrated with video conferencing.
PHPKB
phpkb.com
PHPKB is a knowledge management software that enables teams to create and manage knowledge bases, documentation, and self-service resources for improved information sharing.
Plutomen
pluto-men.com
Plutomen is an AR platform providing remote support, work instructions, and training for industrial frontline workers to improve efficiency and collaboration.
HINDSITE
hindsiteind.com
HINDSITE is a work management app for METS businesses that provides guided work instructions and resources to help frontline workers complete tasks consistently.
EZ Factory
ezfactory.nl
EZ Factory is a mobile app for the manufacturing industry that enhances operations, supports continuous improvement, and allows real-time monitoring and workflow management.
dScribe
dscribedata.com
dScribe is an app that helps organizations manage data access and knowledge effectively, enhancing data adoption through a refined metadata management framework.
Calls9
calls9.com
Calls9 is a digital agency that provides technology and expertise to help businesses achieve their goals and maximize their potential.
PaceKB
pacekb.com
PaceKB is a hosted knowledge base service that organizes FAQs, reducing support time and allowing teams to collaborate and access information efficiently.
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