CRM software, short for customer relationship management, is designed to effectively track and manage customer relationships. It serves as a comprehensive system for recording and organizing interactions between a business, its prospects, and its existing customers. This software consolidates essential customer data, including contact information, interaction history, and transaction summaries, into a centralized and up-to-date record. Primarily used in sales departments, CRM software acts as a central hub for salesforce automation (SFA). It can be seamlessly integrated with various other business applications, such as e-commerce platforms, marketing automation software, customer service software, and CPQ software. This integration ensures a synchronized and enhanced customer experience throughout the entire customer journey. Some CRM solutions offer a wide range of integrated customer-related functions, providing all-in-one functionality that includes marketing automation, help desk, e-commerce tools, ERP, project management, or website management. This comprehensive approach eliminates the need for additional solutions and is particularly beneficial for small and mid-market businesses. On the other hand, standalone CRM solutions primarily focus on sales-related functions, such as contact, account, and pipeline management, without extensive marketing, help desk, or other non-sales-related features.
Canopy
Canopy is a cloud-based software for accounting firms that simplifies client management, tax workflows, document handling, and billing in one platform.
Nimble
Nimble is a CRM tool that helps teams manage client information with customizable records and Kanban workflows, integrating with Microsoft 365 and Google Workspace.
Insightly
Insightly is a CRM platform that helps businesses manage customer relationships, sales pipelines, and marketing workflows, integrating with various tools for efficiency.
Breakcold
Breakcold is a Sales CRM for SMBs and Startups that enables B2B engagement via email, LinkedIn, and Twitter, streamlining relationship management and outreach.
Deskera
Deskera is an integrated ERP platform for SMBs that streamlines accounting, inventory, payroll, and sales across various sectors through a centralized management system.
Accelo
Accelo is a cloud-based platform for managing client work, projects, and finances in professional services, streamlining workflows and improving efficiency.
SEO CRM
SEO CRM is a management tool for digital marketing agencies, integrating sales, customer relations, and project management for SEO, PPC, and web development.
NetHunt
NetHunt is a CRM tool integrated with Gmail for managing leads, nurturing customer relationships, tracking sales progress, and automating sales processes.
vcita
vcita is a management platform that automates scheduling, billing, and client management for service providers, enhancing operational efficiency and customer experience.
Knack
Knack is a no-code platform for building custom applications to manage data, automate processes, and streamline workflows for businesses without coding knowledge.
eWay-CRM
eWay-CRM is a CRM add-on for Microsoft Outlook that manages contacts, projects, and deals directly from your inbox.
Recruit CRM
Recruit CRM is a cloud-based applicant tracking system for recruitment agencies, offering tools for managing candidates, clients, and job postings efficiently.
Twenty
Twenty is an open-source CRM platform designed to efficiently manage customer relationships at an affordable price.
Salesmate
Salesmate is a flexible CRM solution for managing sales, marketing, and customer service tasks, featuring automation, multichannel communication, and customizable reporting.
Rainbow
Rainbow offers online communication tools for collaboration, time management, security, and privacy.
500apps
CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.
Pipeline CRM
Pipeline CRM is a sales-focused customer relationship management tool that helps businesses manage contacts, sales pipelines, and automate workflows.
Floww.ai
Floww.ai is a sales software suite for B2C and B2B2C businesses, offering CRM, analytics, and automation tools for efficient sales management.
TeamWave
TeamWave is a cloud-based software for small businesses that integrates CRM, project management, and HRMS to enhance team collaboration and streamline work processes.
VBOUT
VBOUT is a marketing platform that automates and centralizes tasks like social media management, email campaigns, landing page creation, and analytics for businesses and agencies.
Nutshell
Nutshell is a CRM and email marketing platform for B2B organizations, streamlining sales processes and enhancing team collaboration.
Raynet CRM
Raynet CRM is a tool for managing customer relationships, tracking sales activities, and analyzing business performance, all from a centralized platform.
Pylon
Pylon assists solar companies in enhancing customer satisfaction, which boosts referrals and customer reviews.
CentralStationCRM
CentralStationCRM is a user-friendly CRM tool for SMEs to manage customer data, tasks, and communications securely online.
Livespace
Livespace is a cloud-based CRM that automates sales processes, manages customer information, and enhances team collaboration for B2B businesses.
Cratio CRM
Cratio CRM is a cloud-based application that helps organizations efficiently manage their sales processes, leads, and customer communication from one platform.
Kylas
Kylas is a sales CRM app for small and growing businesses to manage leads, deals, and data analytics, streamlining sales processes and improving productivity.
Sangam CRM
Sangam CRM is a cloud-based customer relationship management tool for managing leads, sales, and customer interactions across various industries.
Serviceform
Serviceform is a SaaS tool that enhances website conversion, customer support, and marketing with lead generation tools, chatbots, and analytics.
SocialEpoch
SocialEpoch provides B2B social selling solutions, including marketing automation and training, to help businesses utilize social media for sales and brand growth.
Second CRM
Second CRM is a business automation tool that helps small to mid-market companies manage customer interactions and streamline sales, marketing, and operations.
Agile CRM
Agile CRM is a customer relationship management app that integrates sales tracking, marketing automation, and customer service features for small to midsize businesses.
Zendesk Sell
Zendesk Sell is a sales CRM that helps manage leads, track sales activities, and automate workflows to improve sales efficiency and customer interactions.
CloudCC
CloudCC is a CRM platform that offers features for marketing, sales, and service management, available as SaaS and PaaS solutions.
Samdock
Samdock is a user-friendly CRM tool for small and medium sales teams, enabling efficient customer management, communication, and sales process automation.
Ploomes
Ploomes is a CRM platform that integrates process automation and proposal generation to manage sales operations and improve customer relations.
Composity
Composity is a cloud-based ERP app for SMEs, offering sales, marketing, accounting, inventory, billing, document management, CRM, and reporting tools.
Omniconvert
Omniconvert is a digital experience optimization tool for A/B testing, surveys, and advanced segmentation to improve conversion rates and customer insights.
Fireberry
Fireberry is a business management platform that centralizes client communication, task automation, and reporting for improved efficiency across departments.
Shape Software
Shape is a sales and marketing automation software that helps businesses manage their sales pipeline, marketing, and customer relationships from one platform.
SmartSearch
SmartSearch is a software app that provides tools for applicant tracking, vendor management, and customer relations to streamline hiring and reduce costs.
VS CRM
VS CRM is a customer relationship management app that helps businesses manage customer data, interactions, sales, and marketing activities in one platform.
Upsales
Upsales is a B2B sales and marketing platform that helps businesses find leads, close deals, and optimize customer interactions for increased revenue.
FunnelMaker
FunnelMaker is a tool for small businesses to create and manage sales funnels, offering customizable templates and analytics for monitoring performance.
Thryv
Thryv is a business management software for small businesses that streamlines customer communication, payments, scheduling, and reputation management.
Indy
Indy is a CRM app for freelancers that helps manage leads, proposals, projects, communication, and invoicing in one platform.
Zendo
Zendo is an all-in-one app for managing sales services, automating workflows, generating invoices, and facilitating client communications in a chat-based interface.
Barantum
Barantum is a Cloud CRM app for field sales teams, providing tools for customer management, sales tracking, analytics, and communication.
1CRM
1CRM is a customizable CRM solution that integrates sales, marketing, order, service, and project management for businesses to enhance customer relationships and operations.
Nutsales
Nutsales is an AI-driven CRM that integrates multiple mailboxes into interactive pipelines, automates lead assignments, and enhances team communication for sales and support.
Gincore
Gincore is a record-keeping app for service centers that helps organize operations and streamline processes to improve profitability.
Native AI
Native AI is a market intelligence platform that uses AI and NLP to help brands analyze data, optimize products, and improve consumer understanding.
Insale CRM
Insale CRM is a tool for managing customer relationships, tracking data, and analyzing sales performance to optimize sales processes and improve customer engagement.
SuperOffice
SuperOffice is a CRM platform that helps businesses manage customer relationships, streamline processes, and improve efficiency with AI tools and a user-friendly interface.
DealerClick
Web-based dealership management app for tracking and updating vehicle inventory, managing leads/CRM, and monitoring sales performance in real time.
NovaCRM
NovaCRM is a customer relationship management app that centralizes sales and customer service interactions, enhancing communication and workflow efficiency.
Salestack
Salestack is CRM software that streamlines sales processes, manages customer data, and automates tasks to improve sales performance for businesses.
Coretal
Coretal is a business management platform that streamlines project management, invoicing, CRM, and task tracking to enhance productivity and organization.
SalesBoss
SalesBoss is a software platform that helps local businesses manage sales, marketing, and communications through automation and data analytics.
Simply CRM
Simply CRM is a user-friendly app for managing customer relationships, tracking sales, and organizing tasks, all in one platform with support and mobile access.
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