Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
AIhelp
aihelp.net
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Yugasa Bot
helloyubo.com
Yugasa Bot is a SaaS platform that automates hospital front desk tasks using AI chatbots, supporting 100+ languages and integrating with various communication channels.
Orimon AI
orimon.ai
Orimon AI is a chatbot platform that facilitates natural conversations for businesses, enhancing customer interactions and sales through seamless integration with various channels.
HappyFox
happyfox.com
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
Chatsimple
chatsimple.ai
Chatsimple is an AI chatbot that engages website visitors, answers questions, and generates leads, helping businesses enhance customer support and conversion rates.
Messenger Bot
messengerbot.app
Messenger Bot is a platform that automates customer interactions on Facebook Messenger, handling inquiries and transactions through customizable chatflows.
Reve Chat
revechat.com
REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.
Tiny Talk
tinytalk.ai
Tiny Talk is a platform for quickly building and deploying chatbots, allowing customization, training with user data, and integration into various applications.
Botmaker
botmaker.com
Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.
Watermelon
watermelon.ai
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
CHATTERgo
chattergo.com
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
ChatbotGen
chatbotgen.com
ChatbotGen creates customizable chatbots for businesses, integrating with platforms like WhatsApp and Telegram for improved customer interactions and support automation.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
NotBot
notbot.in
Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.
Bot9
bot9.ai
Bot9 is an app that allows users to create custom AI assistants for automating tasks, managing workflows, and integrating with various platforms.
SocialNowa
socialnowa.io
SocialNowa is a chatbot automation tool for Messenger and Instagram, enabling businesses to automate communications, create funnels, and integrate sales with various payment gateways.
WizyChat
wizy.chat
WizyChat is an AI chatbot platform for businesses to create custom chatbots using their own data, enhancing customer support and engagement with no coding required.
Answered.so
answered.so
Answered.so is an AI-driven customer service tool that helps resolve customer issues using a chatbot, knowledge base, HelpHub, and intelligent search.
Plazbot
plazbot.com
Plazbot is a comprehensive customer service platform that integrates multiple communication channels and AI chatbots for support and marketing.
QuickReply.ai
quickreply.ai
QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
BotSpace
bot.space
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
Infobip
infobip.com
Infobip Email API allows users to send and manage large volumes of emails via SMTP or HTTP API, ensuring high deliverability and efficient analytics.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
SYDLE ONE
sydle.com
SYDLE ONE is a corporate digital platform that integrates solutions for process automation, data management, CRM, analytics, and more for efficient business operations.
BMC
bmc.com
The BMC app improves IT Service Management with AI-driven automation, predictive analytics, and user-friendly interfaces to enhance operational efficiency and service reliability.
Gerabot
gerabot.com
Gerabot is a website chat tool and chatbot builder for messaging platforms, enabling users to create and develop chatbots.
Cliengo
cliengo.com
Cliengo automates conversations across web, WhatsApp, and social media, facilitating customer interactions, lead management, and data collection for businesses.
CBOT
cbot.ai
CBOT offers AI-powered chatbots for industries like finance and e-commerce, enhancing customer interactions and helping businesses boost loyalty and revenue.
Leadoo
leadoo.com
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
Metanoz
metanoz.com
Metanoz AI is a chatbot app providing 24/7 problem-solving services across various fields for individuals and businesses.
tolk.ai
tolk.ai
tolk.ai is a no-code automation platform for customer support and lead generation, using AI-powered virtual agents to handle customer inquiries effectively.
nativeMsg
nativemsg.com
NativeMsg is a platform that integrates various messaging channels, using AI to enhance customer interactions and analytics for businesses.
Heyday AI
app.heyday.ai
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Joonbot
joonbot.com
Joonbot is a no-code chatbot builder that enables businesses to create personalized chatbots for lead generation, customer support, and automated interactions.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Scotty AI
scottytechnologies.com
Scotty AI is a conversational chatbot that automates recruitment tasks, enhancing candidate engagement and streamlining hiring processes through voice and text interactions.
Outgrow
outgrow.co
Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.
Cloozo
cloozo.com
Cloozo allows users to create and customize ChatGPT-powered chatbots for websites, training them with user data and offering visual customization options.
Ocelot
ocelotbot.com
Ocelot is an AI-driven communications platform for higher education that enhances student engagement and integrates campus systems.
VoiceGenie
voicegenie.ai
VoiceGenie.ai is a voice automation tool that provides customer service and sales support in over 100 languages, offering personalized, human-like interactions.
Quriobot
quriobot.com
Quriobot is a chatbot platform that enables businesses to engage customers, automate support, capture leads, and create interactive surveys without coding.
ChatShape
chatshape.com
ChatShape enables users to create AI-powered chatbots for websites, enhancing customer support and engagement by providing instant responses to queries.
Octocom
octocom.ai
Octocom is an AI customer support platform for e-commerce, automating routine tasks and providing personalized support to enhance customer experiences.
AINIRO.IO
ainiro.io
AINIRO.IO allows users to create custom AI chatbots using the ChatGPT model, with integration options for websites and tools, tailored to specific content.
QuickBlox
quickblox.com
QuickBlox provides APIs and SDKs for developers to integrate chat, voice, and video communication features into applications across multiple platforms.
QuickCEP
quickcep.com
QuickCEP is an AI-based platform that enhances customer engagement by providing chatbots for support, product recommendations, and communication integration for businesses.
RoboResponse.ai
roboresponse.ai
RoboResponse.ai is an AI chatbot for businesses that engages website visitors, improves lead generation, and automates customer support.
WeConnect.chat
weconnect.chat
WeConnect.chat is a conversational AI platform for automating messaging, managing outreach campaigns, and enhancing customer engagement across multiple channels.
AmplifyReach
amplifyreach.com
AmplifyReach is a multilingual platform for automating customer engagement in sales, marketing, and support, integrating chatbots with live chat for improved efficiency.
konversable
konversable.com
Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.
Humley Studio
humleyai.com
Humley Studio is a user-friendly SaaS platform for building AI-driven conversational assistants without coding, enhancing customer interactions and engagement.
Fini
usefini.com
Fini is an AI tool that transforms knowledge bases into chatbots for customer support, predicts churn, manages team inboxes, and identifies upselling opportunities.
Swiftsell
swiftsell.biz
Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.
BotSpice
botspice.com
BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.
Codar.io
codar.io
Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.
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