Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Robofy
robofy.ai
Robofy is an AI chatbot builder for websites, enabling automated responses using site content to enhance customer support and engagement.
SmatBot
smatbot.com
SmatBot is an AI-powered chatbot platform that provides multilingual support across various channels for lead generation and customer service.
Landbot
landbot.io
Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.
SleekFlow
sleekflow.io
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.
Chatbit
chatbit.co
Chatbit allows users to create customized AI chatbots without coding, trained on specific data to improve customer interaction and lead collection.
Teleform
teleform.io
Teleform is a no-code platform for creating and customizing Telegram bots, featuring a visual builder for users of all skill levels.
Typebot
typebot.io
Typebot is an open-source chatbot builder that allows users to create and embed customizable chatbots in web and mobile apps.
BotPenguin
botpenguin.com
BotPenguin is an AI chatbot builder that enables businesses to create and manage chatbots for customer service and engagement without coding.
Blip
blip.ai
Blip is an AI-powered platform that enhances customer engagement through chatbots, enabling automated communication and personalized experiences for businesses.
Formaloo
formaloo.com
Formaloo is a no-code platform for creating surveys, forms, and web apps, allowing teams to manage data effectively and enhance engagement.
SOCi
meetsoci.com
SOCi is a marketing platform for multi-location businesses to manage local marketing efforts, customer engagement, and online reputation across digital channels.
SAAS First
saasfirst.com
SAAS First is an AI chatbot platform that provides 24/7 customer support, responding to inquiries in real-time while integrating with existing help centers.
AiSensy
m.aisensy.com
AiSensy is a WhatsApp chatbot and CRM platform for automating support, managing contacts, and sending broadcast messages to enhance customer communication.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
Tovie AI
tovie.ai
Tovie AI offers AI solutions like chatbots and voice bots for customer support, streamlining operations in various industries while ensuring data protection and compliance.
Web2Chat
web2chat.ai
Web2Chat is an AI chatbot platform that automates customer support, providing instant responses and managing interactions across multiple sources and bots.
Autoresponder Bot
pageautoresponder.com
Autoresponder Bot automates replies on Facebook and Instagram, enabling custom responses to messages and comments, and includes a module for contests to boost engagement.
Qualified
qualified.com
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
DocsBot
docsbot.ai
DocsBot is an AI chatbot that automates customer support, answers product queries, generates content, and integrates via a powerful API.
PageBot
thepagebot.com
PageBot is a GPT-powered chatbot that provides instant customer support, retrieves dynamic data, and is customizable for websites, supporting over 130 languages.
Kindly
kindly.ai
Kindly is an AI-powered chatbot platform that automates customer support and sales, offering multilingual support and easy customization without coding.
ChatWizard
chatwizardai.com
ChatWizardAI allows businesses to create custom AI chatbots for customer support, integrating seamlessly with existing data and websites.
Chatling
chatling.ai
Chatling allows businesses to create AI chatbots for websites, enhancing customer engagement and automating responses without coding expertise.
Almo Chat
almochat.com
Almo Chat is an AI-powered chatbot for businesses, providing 24/7 customer support, automating responses, and enhancing user engagement through live chat.
Chatwith
chatwith.tools
Chatwith is an AI chatbot builder that integrates with your content and services, allowing users to create chatbots for websites and other interfaces without coding.
Serviceform
serviceform.com
Serviceform is a SaaS tool that enhances website conversion, customer support, and marketing with lead generation tools, chatbots, and analytics.
Newo.ai
newo.ai
Newo.ai lets agencies create AI agents that handle phone calls, SMS, chat, bookings and reservations across channels and CRMs, operating 24/7 to automate customer interactions.
Chaport
chaport.com
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
Support Guy
supportguy.co
Support Guy app connects users with experts for assistance on various topics, offering answers and guidance in a convenient, user-friendly format.
AIChatbot
aichatbot.so
AIChatbot is a tool for building custom AI chatbots for customer support, allowing integration with your data and multiple languages for efficient communication.
GPT-Trainer
gpt-trainer.com
GPT-Trainer is an AI-based platform that enhances customer service with automated support, lead collection, and analytics, used by over 25,000 businesses.
Kore.AI
kore.ai
Kore.ai provides a no-code conversational AI platform for businesses to create and manage virtual assistants and chatbots, enhancing customer engagement across multiple channels.
Stackchat
stackchat.com
Stackchat is a communication platform for real-time messaging, group discussions, and file sharing, enabling users to connect easily across various topics.
My AskAI
myaskai.com
My AskAI is an AI chatbot for customer support, providing 24/7 answers, passing complex inquiries to humans, and reducing support requests significantly.
Command AI
command.ai
Command AI offers tools for software developers to enhance user experience, including an AI chat agent and personalized guidance system to improve engagement and reduce support tickets.
LiveChatAI
livechatai.com
LiveChatAI is an AI chatbot that provides personalized customer support by using business data, supports multiple languages, and integrates with various platforms.
Spur
spurnow.com
Spur automates marketing for eCommerce brands and creators on Instagram, Facebook, and WhatsApp.
Signals
getsignals.ai
Signals is a lead generation platform that identifies website visitors and their behaviors to help engage potential buyers without form submissions.
Evie
evie.ai
Evie is an AI tool that automates interview scheduling for recruiters, saving time and enhancing communication with candidates and hiring managers.
Mevo
usemevo.com
Mevo is a chatbot builder that allows users to create and integrate chatbots on their landing pages with a drag-and-drop interface, offering analytics and customization options.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
Officely AI
officely.ai
Officely AI creates customized AI agents that assist organizations with tasks like recruiting, training, and employee support, integrating with business systems.
AskHandle
askhandle.com
AskHandle is an AI support system that enables users to create and manage chatbots for customer support and task automation, enhancing efficiency and user experience.
LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
happyml
happyml.com
HappyML is an AI assistant that uses voice or text commands to control software applications and create chatbots quickly without coding.
Octocom
octocom.ai
Octocom is an AI customer support platform for e-commerce, automating routine tasks and providing personalized support to enhance customer experiences.
Omnichat
omnichat.ai
Omnichat provides chat commerce solutions for retailers, integrating messaging channels and AI tools to enhance customer interactions and streamline sales processes.
OnceHub
oncehub.com
OnceHub is a scheduling platform that simplifies appointment management and integrates with calendars and CRM systems for better team collaboration.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Simple Phones
simplephones.ai
Simple Phones offers an AI phone agent that answers incoming calls for businesses and makes outbound calls for follow-ups and cold calling.
Orimon AI
orimon.ai
Orimon AI is a chatbot platform that facilitates natural conversations for businesses, enhancing customer interactions and sales through seamless integration with various channels.
Gleen AI
gleen.ai
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
WizyChat
wizy.chat
WizyChat is an AI chatbot platform for businesses to create custom chatbots using their own data, enhancing customer support and engagement with no coding required.
crafter.ai
crafter.ai
Crafter.ai is a platform that allows users to easily create chatbots and virtual assistants using rules, machine learning, and generative AI.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
Selz
selz.com
Selz is an eCommerce platform for creating online stores and selling products, offering tools for sales tracking, marketing, and secure transactions.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
Messenger Bot
messengerbot.app
Messenger Bot is a platform that automates customer interactions on Facebook Messenger, handling inquiries and transactions through customizable chatflows.
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